Find Nearby Plumbers In Fontana, California

All three reviews speak positively about Henry and his team's professionalism, describing them as communicative, friendly, efficient, and thorough — driving a solid professionalism score. Project completion is well-supported across all reviews, with customers noting jobs were fully resolved and living spaces restored to original condition. Experience is supported by two reviews that reference a detailed inspection, expert assessment, and correct handling of mold and water damage issues, though the limited mention count keeps confidence low. Pricing is mentioned in only one review, where a phone quote was described positively, making that dimension low confidence and conservatively scored.

• Only 3 reviews total — WW Score should be treated as preliminary and low reliability.
• All reviews are 5-star with no negative feedback of any kind. While not conclusive, this warrants mild caution.
• One review (2021-12-16) is over 12 months old relative to the most recent review date and carries reduced recency weight.
• Review language is varied and specific enough that fake review patterns are not strongly suspected, but the small sample size limits confidence.

This WW Score is based on only 3 reviews and should be considered a low-confidence preliminary estimate — significantly more reviews are needed before this score can be trusted as representative of consistent performance.

Jeff receives consistently positive feedback across all four dimensions, with particular strength in professionalism — reviewers highlight punctuality, fast communication, and a courteous, educational approach with customers. All four reviews confirm jobs were completed satisfactorily with no mention of abandoned work or callbacks needed. His technical skill is noted in at least three reviews, including correcting a prior plumber's poor installation. Pricing is mentioned positively in only one review, so that dimension carries limited weight. The overall picture is encouraging but the very small review pool (4 reviews, spanning 2020–2023) means this score should be treated as a promising early signal rather than a fully validated assessment.

• Only 4 reviews total — WW Score is directionally useful but not statistically reliable.
• All reviews are 5-star with no negative feedback of any kind; while this may reflect genuine quality, it warrants caution given the small sample size.
• Most reviews are older than 12 months (3 of 4 predate June 2022); the most recent review is from June 2023. Limited recent data to confirm current performance.
• No fake review patterns detected — reviews contain specific details (neighbor referral, water heater flush, faucet replacement, toilet clog) and varied language, suggesting authenticity.

This WW Score is based on only 4 reviews and should be considered a limited-confidence baseline; seek additional recent reviews before making a high-stakes hiring decision.

AS Plumbing shows strong early signals across all four dimensions based on a small but consistent set of reviews. Professionalism is the best-supported dimension, with all three reviewers referencing responsiveness, respectful behavior, and clear communication. Pricing is positively noted in two reviews, with one reviewer specifically highlighting flexible options to accommodate a tight budget and maintained warranty terms. Project completion and experience are each touched on in two reviews, with mentions of quick turnaround, problem diagnosis, and multiple solution options offered — suggesting solid technical competence. However, with only three reviews total, all scores must be treated as preliminary and low-confidence.

• Only 3 reviews analyzed — WW Score is at the minimum threshold for calculation and should be treated as highly preliminary.
• All three reviews are 5-star ratings with no negative feedback of any kind. While the reviews do contain specific details (names, scenarios, budget discussion), the uniformly perfect ratings warrant mild caution.
• All reviews are from 2024, which is positive for recency, but the small sample size means a single negative experience could significantly alter the score.
• No reviews mention any negative experiences, delays, callbacks, or unresolved issues — absence of complaints cannot be interpreted as evidence of consistent quality at this sample size.

This WW Score is based on the minimum viable number of reviews and should be considered a very early-stage signal only — significantly more reviews are needed before this score can be trusted as a reliable indicator of contractor quality.

All three reviews are recent (within the past 13 months) and reflect positive experiences across multiple dimensions. Professionalism is supported by mentions of same-day service, ease of dealing with the contractor, and friendly interactions. Project completion is evidenced by jobs being finished quickly and effectively, including a correct diagnosis that other companies missed. Pricing is mentioned positively in two reviews but lacks enough detail to warrant high confidence. Experience is demonstrated most clearly in the third review, where Chris identified the correct solution when others had not, though only two reviews speak to technical skill directly.

• Only 3 reviews total — WW Score should be treated as preliminary and not fully reliable.
• All reviews are 5-star with no negative feedback; while recency is good, the small sample size limits the ability to detect any weaknesses.
• Reviews are generally positive but somewhat generic in the first two entries (e.g., 'Excellent service,' 'Great service, fast') with limited specific detail, which slightly reduces confidence in those reviews.

This score is based on only 3 reviews and should be considered a very early-stage signal — more reviews are needed before this score can be trusted as a reliable representation of contractor quality.

My Dad's Plumbing presents a deeply polarized review profile. Older reviews (2018–2020) are overwhelmingly positive, praising professionalism, honesty, fair pricing, and skilled workmanship — particularly from named technicians like Clyde, Joe, Andre, and JB. However, reviews from 2021 onward, and especially 2022–2024, reveal a significant and consistent pattern of serious complaints: repeated no-shows and last-minute cancellations without notice, aggressive upselling and price gouging on top of pre-paid Lowe's/Home Depot installation fees (with extra charges ranging from $300 to $2,800), poor workmanship including crooked toilet installs and post-installation leaks, and confrontational or rude responses from management when customers complained. Pricing scores are heavily penalized by multiple credible accounts of bait-and-switch pricing and cash-only discount offers to avoid taxes. Project completion scores are dragged down by numerous accounts of abandoned jobs, missed appointments, and work left incomplete or defective. The company appears to have undergone a significant decline in service quality and ethics over time, particularly in its Lowe's/Angi/Handy subcontracted work.

• RECENCY CONCERN: The review profile shows a clear and dramatic quality decline over time. Reviews from 2018–2020 are almost uniformly 5-star with specific, credible detail. Reviews from 2022–2024 are predominantly 1-star with serious, specific allegations. Scores are weighted to reflect the full dataset but the recent trend is alarming.
• SUSPECTED FAKE OR COORDINATED REVIEWS: A cluster of 5-star reviews posted on 2019-06-26 within a very short time window (09:55, 10:01, 10:03, 10:19) with generic praise and no job-specific detail is suspicious and may represent solicited or coordinated reviews. One reviewer from that same date cluster also left a 1-star review alleging the owner threatened and harassed them via Yelp messages after a negative review.
• OWNER RETALIATION PATTERN: Multiple reviewers (2019-06-26, 2021-05-06, 2022-05-17) explicitly allege that the owner Joe threatened them with legal action, sent harassing messages, or attempted to coerce removal of negative reviews. This is a significant ethical red flag.
• PRICE GOUGING PATTERN: At least 6 independent reviews (2024-02-05, 2024-04-30, 2024-05-03, 2024-10-30, 2022-12-09, 2023-05-20) describe a consistent scheme of discovering 'unexpected' problems after the old toilet/fixture is removed, then demanding large cash payments ($750–$2,800) with the customer captive and unable to refuse without leaving a hole in their floor. This appears to be a systematic business practice, not isolated incidents.
• DUPLICATE REVIEW DETECTED: Reviews dated 2022-12-09 and 2022-12-10 appear to be from the same customer about the same incident (Christian, oil on driveway, extra $300 charge). Only counted once for scoring purposes.
• NO-SHOW AND CANCELLATION PATTERN: At least 7 reviews (2024-08-13, 2024-07-11, 2024-04-11, 2023-01-12, 2023-01-13, 2022-12-02, 2022-10-03) describe appointments being cancelled same-day or the company simply not showing up, with no proactive communication. This is a systemic reliability failure.
• WORKMANSHIP FAILURES: Multiple reviews cite post-installation leaks, crooked toilet installations, damaged property (scratched floors, oil stains on driveway), and technicians leaving job sites dirty or incomplete, indicating inconsistent technical quality across different technicians.

This WW Score carries HIGH data confidence due to the large review volume (125 reviews), but the score itself should be interpreted with caution: the company's performance appears to have materially deteriorated since 2021, the Lowe's/Angi subcontract channel in particular shows a pattern of predatory pricing and unreliability, and suspected review manipulation in 2019 inflates the historical positive baseline — prospective customers, especially those assigned this company through a big-box retailer, should treat this contractor as HIGH RISK based on recent evidence.

NexGen HVAC & Plumbing presents a deeply polarized review profile. On the positive side, a large number of individual technicians — Justin, Roger, Noah, Felipe, Jervon, Dylan, Aaron, Christian, and many others — receive consistent praise for professionalism, punctuality, knowledge, and courteous communication, driving the professionalism and experience scores into the moderate range. However, the pricing dimension is severely damaged by a very high volume of explicit complaints about gross overcharging, price gouging, wildly inflated part markups, high-pressure upselling tactics, and quotes that were routinely 2x to 10x what competitors charged for identical work — this is one of the most consistently negative pricing signals seen across any contractor review set. Project completion is also significantly impacted by recurring patterns of no-shows, repeated appointment cancellations, jobs left incomplete for months, permit failures, and post-service damage that went unresolved. The overall WW Score of 62.1 reflects a company with genuinely skilled and professional field technicians undermined by systemic pricing dishonesty, unreliable scheduling, and poor follow-through on completed work.

• FAKE REVIEW SUSPICION: A notable cluster of reviews dated 2025-05-25 and 2024-06-08 are blank (no review text) with 5-star ratings. These are likely padding reviews and have been excluded from scoring. Additionally, several reviews are extremely brief and generic ('Great service', 'Very professional', 'Good job') with no specifics, which is consistent with solicited or incentivized reviews.
• REVIEW SOLICITATION CONFIRMED: Multiple reviewers explicitly state they were asked by the company to leave a review via text message, and at least one reviewer states a technician sat in their home until they posted a photo review. This artificially inflates the positive review count.
• PRICING FRAUD PATTERN: An exceptionally high number of reviewers (50+) independently report being quoted prices 2x to 10x higher than competitors for identical work. Multiple reviewers confirmed this by obtaining second opinions. Specific examples include: $22k quote for a unit fixed for free by cleaning; $17k quote for a unit fixed for $250; $13,800 quote for a repair done for $220; $400 capacitor that costs $6 at Home Depot; $7,000 water heater quote vs $1,700-$2,500 elsewhere; $28k HVAC quote vs $15k elsewhere. This is a systemic pattern, not isolated incidents.
• PROJECT COMPLETION FAILURES: Multiple reviews document jobs abandoned for months, permits never obtained (one case lasted 7+ months), repeated no-shows across multiple appointments, and post-installation damage (holes in walls, water leaks caused by technicians, broken units) left unresolved for extended periods.
• DISHONEST DIAGNOSIS PATTERN: Numerous reviewers report technicians fabricating or exaggerating problems to justify expensive repairs or full system replacements. Second opinions consistently revealed the actual repairs were minor and inexpensive. This pattern appears across HVAC and plumbing divisions.
• HIGH-PRESSURE SALES TACTICS: Multiple reviews describe managers being called in during service visits to pressure customers into immediate decisions, financing offers pushed aggressively, and threats about system safety used to coerce purchases.
• RECENCY NOTE: All reviews analyzed are from 2021 through June 2025. The negative patterns regarding pricing, no-shows, and dishonest diagnosis are consistent across the entire date range and show no improvement trend in recent months.

This WW Score is based on a very large sample of 622 reviews and carries HIGH statistical confidence; however, the score should be interpreted with caution because confirmed review solicitation practices and a significant number of blank 5-star reviews artificially inflate the positive signal, meaning the true customer satisfaction level — particularly for pricing and project completion — is likely lower than the calculated score reflects.