My Dad’s Plumbing

My Dad's Plumbing presents a deeply polarized review profile. Older reviews (2018–2020) are overwhelmingly positive, praising professionalism, honesty, fair pricing, and skilled workmanship — particularly from named technicians like Clyde, Joe, Andre, and JB. However, reviews from 2021 onward, and especially 2022–2024, reveal a significant and consistent pattern of serious complaints: repeat... Read more

My Dad's Plumbing presents a deeply polarized review profile. Older reviews (2018–2020) are overwhelmingly positive, praising professionalism, honesty, fair pricing, and skilled workmanship — particularly from named technicians like Clyde, Joe, Andre, and JB. However, reviews from 2021 onward, and especially 2022–2024, reveal a significant and consistent pattern of serious complaints: repeated no-shows and last-minute cancellations without notice, aggressive upselling and price gouging on top of pre-paid Lowe's/Home Depot installation fees (with extra charges ranging from $300 to $2,800), poor workmanship including crooked toilet installs and post-installation leaks, and confrontational or rude responses from management when customers complained. Pricing scores are heavily penalized by multiple credible accounts of bait-and-switch pricing and cash-only discount offers to avoid taxes. Project completion scores are dragged down by numerous accounts of abandoned jobs, missed appointments, and work left incomplete or defective. The company appears to have undergone a significant decline in service quality and ethics over time, particularly in its Lowe's/Angi/Handy subcontracted work. Read less