Find Nearby Plumbers In Seattle, Washington

Schuerman Plumbing demonstrates strong performance across all four dimensions with consistently high marks from 32 reviews spanning over a decade. Professionalism is a standout strength, with 28 mentions highlighting punctuality, courteous demeanor, responsiveness, and attention to detail. Project completion is equally solid with 26 mentions confirming jobs finished on time, no callbacks needed, and follow-through on commitments. Pricing receives strong support (13 mentions) with customers consistently noting fair rates and transparent quotes compared to competitors. Experience is well-documented (20 mentions) with customers praising technical skill, problem-solving ability, and quality workmanship. One negative review from 2019 regarding a shower installation error and lack of follow-up communication significantly impacts the otherwise perfect record, but represents only 3% of the dataset.

• One 1-star review (2019-03-09) breaks the otherwise unanimous 5-star pattern. Customer reported shower controls installed backwards with no follow-up or apology from company. This is the only negative data point and suggests potential service recovery weakness.
• 31 of 32 reviews are 5-star ratings. While the single 1-star review provides important balance, the overwhelming uniformity warrants noting that this could reflect selection bias (satisfied customers more likely to review) rather than perfect performance.
• Most reviews are older than 3 years (majority from 2017-2022). Only 2 reviews from 2022 or later. Recent performance data is limited.
• No fake review patterns detected. Reviews contain specific details, varied language, concrete examples of work performed, and realistic acknowledgment of wait times/demand.

This WW Score of 88.2 is highly reliable, based on 31 usable reviews with strong mention counts across all dimensions (13-28 mentions each). The single negative review provides important context about potential service recovery gaps, but the consistent positive feedback over 15+ years of business history supports the overall assessment. Score should be trusted as a strong indicator of typical customer experience.

Adam at Goldstar Plumbing demonstrates strong performance across all four dimensions. Professionalism is consistently praised with explicit mentions of punctuality, responsiveness, politeness, and communication across 20 reviews. Project completion is well-documented with 19 reviews confirming jobs finished completely, callbacks honored, and follow-through on complex tasks. Experience is strongly evidenced by 15 reviews highlighting technical knowledge, problem-solving ability, and skilled workmanship on diverse plumbing challenges. Pricing receives solid marks from 8 reviews citing fair rates and good value, though one 2012 review (13 years old) provides a sharply contrasting 1-star rating alleging unprofessionalism and property damage. The overwhelming majority of recent reviews (26 of 29) are 5-star ratings from 2021 onward, suggesting sustained quality performance.

• One significant outlier: 1-star review from May 2012 (13 years old) alleges laziness, rudeness, unprofessionalism, worker misconduct, property damage, and equipment left on-site. This review is substantially older than the rest of the dataset and contradicts the consistent pattern of recent positive feedback. Age and isolation of this complaint reduce its current relevance, but it should not be entirely dismissed.
• Multiple reviews lack dates (9 reviews with 'Date: None'). These cannot be weighted for recency and reduce confidence in temporal reliability assessment.
• No negative or critical feedback in any review dated 2021 or later. While this suggests genuine improvement or consistent quality, the complete absence of any constructive criticism or minor complaints across 26 recent reviews is atypical and warrants mild caution regarding potential selection bias in review platform.

This WW Score of 88.2 is highly reliable and should be trusted as a strong indicator of contractor quality. The score is based on 29 usable reviews with HIGH confidence across all four dimensions, driven primarily by 26 recent reviews (2021–2025) showing consistent 5-star ratings with specific, detailed praise. The single 1-star outlier from 2012 is too old and isolated to materially impact the current assessment, though it suggests past issues that may or may not have been resolved. The lack of dated reviews for 9 entries introduces minor uncertainty, but the overall pattern is clear and compelling.

West Seattle Sewer & Drain demonstrates strong performance across all dimensions, with Bill Sauter consistently praised for punctuality, friendliness, technical competence, and fair pricing. The company excels in professionalism (92/100), with 16 reviews explicitly mentioning on-time arrival, courteous demeanor, and responsive communication from both Bill and office staff Diane/Judy. Pricing scores 88/100 based on 12 mentions of fair, reasonable, and competitive rates—often significantly below competitors. Project completion scores 85/100 across 14 reviews documenting completed jobs, quick turnarounds, and no callbacks needed. Experience scores 87/100 with 13 mentions of skilled diagnostics, problem-solving, and quality workmanship. However, one 3-star review from 2012 raises a concern about warranty practices, which slightly moderates the completion score. The vast majority of reviews are older than 5 years, which limits recency assessment.

• RECENCY CONCERN: 19 of 20 reviews are from 2017 or earlier; only 1 review from 2017. No reviews from 2018 onward. This limits ability to assess current service quality and may indicate the business is no longer actively reviewed or operating.
• WARRANTY ISSUE: One 3-star review (2012) explicitly criticizes lack of warranty on materials and workmanship, stating Bill refused to stand behind his work. This is a material service concern that contradicts the 'honest to a fault' narrative in other reviews.
• POTENTIAL REVIEW PATTERN: While not definitively fake, the consistency of 5-star ratings (19 of 20) with enthusiastic but somewhat generic praise ('great guy,' 'honest,' 'reasonable price') across a 8-year span warrants caution. However, reviews do contain specific job details (p-trap installation, sewer line repair, dishwasher installation) that suggest authenticity.
• STAFF NAME INCONSISTENCY: Office staff referred to as both 'Diane' and 'Judy' in different reviews—may be the same person or different staff members; unclear.

This WW Score of 88.2 should be treated with MODERATE-to-HIGH confidence for historical performance, but CAUTION is advised regarding current operations due to absence of recent reviews (none after 2017) and the unresolved warranty dispute documented in the 2012 review, which suggests potential gaps in service guarantees that may still apply today.

Spencer Home Solutions demonstrates exceptional performance across all four dimensions. Professionalism is consistently praised with 14 mentions highlighting punctuality, communication, respectfulness, and politeness. Project completion is strong with 13 mentions confirming on-time delivery, accurate quotes, and thorough follow-through on complex remodels. Experience is well-documented with 12 mentions of superior workmanship, problem-solving ability, and attention to detail. Pricing receives 5 mentions showing fair value and affordability relative to competitors. The one negative review regarding unsafe driving behavior is isolated and unrelated to core service quality. Overall, this contractor maintains a reputation for reliability and craftsmanship.

• One review (2025-05-10) is a safety complaint about driver behavior unrelated to home services quality; this review was excluded from scoring dimensions but noted for context.
• Two reviews (2019-06-11 and 2019-03-11) contain identical text about kitchen remodel experience, suggesting possible duplicate submission rather than fake reviews.
• Review recency: 2 reviews from 2025, 1 from 2024, 1 from 2022, remainder from 2021 and earlier. Most data is 3+ years old; recent reviews (past 12 months) are limited to 3 reviews but all highly positive.

This WW Score of 88.2 is highly reliable, based on 17 usable reviews with strong mention counts across all dimensions (5-14 mentions each) and consistent positive patterns over 15 years of business history, though the majority of reviews predate 2022 and recent data is limited.

Dave from Worx Plumbing demonstrates consistently strong performance across all four dimensions. Professionalism is a standout strength, with 13 reviews explicitly praising punctuality, communication, responsiveness, and courteous demeanor. Project completion is equally solid, with 11 reviews confirming timely, thorough work with excellent follow-up. Experience and technical knowledge are highly regarded, with 10 reviews highlighting his diverse skill set, problem-solving ability, and quality workmanship. Pricing is fair and transparent according to 8 reviews, with customers consistently noting competitive bids and good value. One negative review from 2014 regarding missed communication during an estimate appointment prevents a perfect score, but this is substantially outweighed by 14 five-star reviews spanning a decade.

• One 1-star review (2014-04-14) indicates a communication failure during estimate scheduling, suggesting occasional responsiveness issues despite otherwise excellent track record.
• 14 of 15 reviews are 5-star ratings; while the single negative review provides credibility, the overwhelming uniformity warrants noting that this may not capture the full spectrum of customer experiences.
• Most reviews are older than 12 months (10 of 15 reviews predate 2020), with only 1 review from 2024. Recent performance data is limited.

This WW Score of 88.2 is highly reliable based on substantial evidence across all four dimensions with strong mention counts (8-13 per dimension) and HIGH confidence ratings. However, the age of most reviews (primarily 2013-2019) means this score reflects historical performance; current service quality should be verified with recent references.

Ben's Plumbing receives overwhelmingly positive feedback across all four dimensions, with a large and diverse review base spanning nearly a decade. Professionalism is the most frequently cited dimension, with dozens of reviewers praising punctuality, responsiveness, communication, and courteous behavior — though one 1-star review explicitly describes unprofessional conduct including proceeding with unauthorized repairs, demanding on-the-spot payment, and the owner personally confronting a customer in a threatening manner, which meaningfully tempers the professionalism score. Pricing is consistently described as fair, competitive, and transparent, with multiple reviewers noting Ben's came in significantly below competing quotes, and one reviewer noting a plumber honored an original quote even when scope expanded — however the single negative review alleges unauthorized work and an inflated bill, which introduces a credibility concern. Project completion scores are strong, with reviewers frequently noting jobs were finished same-day, on time, and with thorough follow-through including callbacks and warranty work. Experience scores are high, with numerous reviewers citing specific technical problem-solving, knowledgeable diagnoses, and skilled workmanship across a wide variety of plumbing scenarios.

• One 1-star review (2016-06-13) alleges serious misconduct: unauthorized work performed beyond the agreed scope, no upfront cost disclosure, payment demanded on the spot via an informal phone calculation, and the owner personally visiting the customer's office to pressure payment while being verbally insulting. This is a significant red flag and has been weighted accordingly in professionalism and pricing scores.
• The vast majority of reviews are 5-star with no negative feedback other than the single 1-star review. While the reviews contain specific names, dates, and job details that suggest authenticity, the near-universal 5-star pattern warrants mild caution.
• A notable portion of reviews (roughly 25 of 44) are older than 12 months from a current 2024 reference point, with many dating to 2016-2017. The most recent reviews (2023-2024) remain positive and consistent in tone, suggesting sustained quality, but the older reviews carry reduced recency weight.
• Several reviews mention the same individual technicians by name (Ben, Reuben/Rueben, Brian, Nick/Nic, Chris), which adds specificity and authenticity to the review set and reduces fake review suspicion.
• No patterns of identical or templated phrasing detected. Reviews appear genuine and independently written.

This WW Score is based on a substantial volume of 44 reviews with high mention counts across all four dimensions, making it one of the more reliable scores possible — however, the presence of one credible and detailed negative review describing serious unprofessional conduct, combined with the age of a significant portion of the review base, means the score should be treated as a strong but not unconditional endorsement.