West Seattle Sewer & Drain

West Seattle Sewer & Drain demonstrates strong performance across all dimensions, with Bill Sauter consistently praised for punctuality, friendliness, technical competence, and fair pricing. The company excels in professionalism (92/100), with 16 reviews explicitly mentioning on-time arrival, courteous demeanor, and responsive communication from both Bill and office staff Diane/Judy. Pricing score... Read more

West Seattle Sewer & Drain demonstrates strong performance across all dimensions, with Bill Sauter consistently praised for punctuality, friendliness, technical competence, and fair pricing. The company excels in professionalism (92/100), with 16 reviews explicitly mentioning on-time arrival, courteous demeanor, and responsive communication from both Bill and office staff Diane/Judy. Pricing scores 88/100 based on 12 mentions of fair, reasonable, and competitive rates—often significantly below competitors. Project completion scores 85/100 across 14 reviews documenting completed jobs, quick turnarounds, and no callbacks needed. Experience scores 87/100 with 13 mentions of skilled diagnostics, problem-solving, and quality workmanship. However, one 3-star review from 2012 raises a concern about warranty practices, which slightly moderates the completion score. The vast majority of reviews are older than 5 years, which limits recency assessment. Read less