OTECH Plumbing & HVAC

OTECH and Jafar receive overwhelmingly positive feedback across all four dimensions, with the vast majority of reviewers praising responsiveness, honest pricing, and quality workmanship. Pricing stands out as a particular strength, with dozens of reviewers explicitly noting fair quotes, no upselling, and transparent billing. However, four negative reviews introduce meaningful drag on the scores: o... Read more

OTECH and Jafar receive overwhelmingly positive feedback across all four dimensions, with the vast majority of reviewers praising responsiveness, honest pricing, and quality workmanship. Pricing stands out as a particular strength, with dozens of reviewers explicitly noting fair quotes, no upselling, and transparent billing. However, four negative reviews introduce meaningful drag on the scores: one review describes an abandoned job where a technician broke a part and never returned to complete the installation, one describes $450 taken with no lasting fix and no follow-up, and two reviews cite failure to show for appointments or deliver promised quotes. These failures are serious and directly impact the project completion and professionalism scores. The bulk of reviews are dated 2015–2021, with no reviews in the past 12 months, which reduces confidence in the contractor's current performance level. Read less