Northern Plumbing

Northern Plumbing LLC earns strong marks across all four dimensions, driven by an exceptionally large and detailed review base spanning 2018–2025. Professionalism is the standout dimension, with dozens of reviewers explicitly praising punctuality, communication, courteous attitudes, and responsiveness — including emergency availability and proactive text/phone updates. Experience and project c... Read more

Northern Plumbing LLC earns strong marks across all four dimensions, driven by an exceptionally large and detailed review base spanning 2018–2025. Professionalism is the standout dimension, with dozens of reviewers explicitly praising punctuality, communication, courteous attitudes, and responsiveness — including emergency availability and proactive text/phone updates. Experience and project completion are similarly well-supported, with numerous reviewers describing accurate diagnoses, thorough workmanship, follow-through on callbacks, and warranty-honored return visits at no charge. Pricing is the weakest dimension: while the majority of reviewers describe fair or competitive pricing, three reviews explicitly cite exorbitant or deceptive pricing practices — including a 1-star review alleging upselling and a lack of transparent communication, and another citing a $2,600 quote for a job others quoted at $1,300–$1,700 — which meaningfully pulls the pricing score down from what would otherwise be a higher mark. The single 2021 3-star review about incorrect valve installation that was dismissed by a supervisor also introduces a minor quality-control concern that tempers the experience score slightly. Read less