M E Flow

M.E. Flow demonstrates strong technical expertise and professionalism from individual technicians, with many customers praising specific technicians' knowledge and courtesy. However, the company is significantly hampered by widespread pricing concerns—numerous reviews document aggressive upselling, inflated parts markups, and bait-and-switch tactics that undermine trust. Project completion issue... Read more

M.E. Flow demonstrates strong technical expertise and professionalism from individual technicians, with many customers praising specific technicians' knowledge and courtesy. However, the company is significantly hampered by widespread pricing concerns—numerous reviews document aggressive upselling, inflated parts markups, and bait-and-switch tactics that undermine trust. Project completion issues are evident, with multiple reports of missed appointments, incomplete work, and poor follow-through on promised callbacks. While experience scores are solid due to skilled technicians, systemic problems in pricing transparency, scheduling reliability, and management responsiveness create a mixed customer experience that pulls the overall WW Score down to 68.2. Read less