F.H. Furr Plumbing, Heating, Air Conditioning & Electrical

FH Furr presents a deeply polarized company profile. While individual technicians frequently demonstrate strong professionalism, technical knowledge, and courteous behavior (earning 68.5 on professionalism and 71.3 on experience), the company is severely undermined by pervasive pricing complaints and systemic operational failures. Pricing emerges as the critical weakness (28.0 score), with hundred... Read more

FH Furr presents a deeply polarized company profile. While individual technicians frequently demonstrate strong professionalism, technical knowledge, and courteous behavior (earning 68.5 on professionalism and 71.3 on experience), the company is severely undermined by pervasive pricing complaints and systemic operational failures. Pricing emerges as the critical weakness (28.0 score), with hundreds of reviews documenting charges 2-3x market rates, aggressive upselling, and bait-and-switch tactics. Project completion issues (54.2 score) reveal chronic scheduling failures, no-shows despite confirmations, extended delays in parts procurement, and poor follow-through on promised callbacks. The company's acquisition strategy of buying established local firms has consistently resulted in service degradation post-acquisition. Read less