Caffi Services

Caffi Services has a strong and consistent track record of professionalism, with the vast majority of reviewers praising punctuality, courteous technicians, clear communication, and clean workmanship — particularly from named technicians like Brian Mojica, Robert, and Patrick. However, pricing is the single most damaging dimension in this dataset: a substantial and recurring pattern of complaint... Read more

Caffi Services has a strong and consistent track record of professionalism, with the vast majority of reviewers praising punctuality, courteous technicians, clear communication, and clean workmanship — particularly from named technicians like Brian Mojica, Robert, and Patrick. However, pricing is the single most damaging dimension in this dataset: a substantial and recurring pattern of complaints about overcharging, lack of upfront estimates, and prices significantly above market rate drags the pricing score down sharply, with multiple 1-star reviews citing specific dollar amounts they considered exploitative. Project completion is generally solid, with most jobs finished thoroughly and callbacks honored, but there are notable exceptions including abandoned follow-ups, a no-show technician, and at least one instance of a job left incomplete. Experience scores well overall, with many reviewers citing skilled diagnostics and quality workmanship, though a handful of reviews describe technically incompetent visits, misdiagnoses, and shoddy installations that later failed. Read less