Find Nearby Plumbers In Fort Worth, Texas

ATSB Plumbing scores strongly across all four dimensions based on consistent positive feedback from all five reviewers. Professionalism is the most frequently cited strength, with multiple reviewers praising courteous communication, transparency about the work being performed, and proactive customer education. Pricing stands out notably, with one reviewer explicitly stating a repair came in under quote and another reporting a cost one-quarter of competitor estimates with no upselling. Project completion is well-supported, with jobs described as finished efficiently and correctly, including one instance where a delay was handled with clear communication. Experience is evidenced by technically detailed accounts of skilled diagnostics and clean workmanship, such as precise wall cuts and accurate code-compliance assessments that contradicted inflated competitor claims.

• All 5 reviews carry a 5-star rating, which warrants mild scrutiny; however, the reviews contain specific names, technical details, and varied writing styles that suggest authenticity rather than fabrication.
• RECENCY WARNING: All 5 reviews are dated between 2015 and 2019 — the most recent is from October 2019, meaning no reviews fall within the past 12 months (relative to a 2024/2025 evaluation date). Current performance cannot be assessed from this data set.
• Sample size is very small (5 reviews). While scores are directionally reliable, they should be treated with caution until more recent and numerous reviews are available.

This WW Score is directionally positive and supported by specific, credible review content, but should be treated as low-confidence overall due to the very small sample size of 5 reviews and the fact that all reviews are more than 5 years old with no recent data to confirm current service quality.

Vintage Plumbing demonstrates strong professionalism across multiple dimensions, with Ellis and his crew consistently praised for punctuality, responsiveness, friendliness, and technical competence. Pricing is generally viewed as fair and competitive, with customers noting good value relative to other estimates. Project completion is reliable, with jobs finished promptly and callbacks honored without hesitation. However, one significant 1-star review from 2018 documents a serious professionalism lapse: the owner left a belligerent, threatening voicemail over a payment issue, suggesting potential interpersonal instability that contrasts sharply with the overwhelmingly positive feedback. This outlier substantially impacts overall confidence despite strong technical performance.

• RECENCY CONCERN: 6 of 8 reviews are from 2016–2019 (5+ years old). Only 1 review from 2023 and 1 from 2018. Limited recent data to assess current service quality.
• CRITICAL OUTLIER: One 1-star review (2018-01-08) documents owner behavior described as 'belligerent and threatening' regarding payment collection. This directly contradicts the professionalism narrative in other reviews and suggests potential interpersonal volatility.
• POTENTIAL FAKE REVIEW PATTERN: Multiple reviews use nearly identical phrasing ('Ellis and his crew', 'highly recommend', 'won't use anyone else', 'amazing'). While not conclusive, the consistency and lack of specific problem-solving details in some reviews warrant caution.
• SAMPLE SIZE: Only 8 reviews total limits statistical reliability. Confidence should be treated as provisional.

This WW Score of 82.1 should be treated with caution due to small sample size, significant recency gap, and one serious negative review documenting owner misconduct that contradicts the overwhelmingly positive narrative. The score reflects strong technical competence and typical professionalism, but the documented payment-related outburst raises legitimate concerns about consistency and interpersonal reliability that are not fully captured in the numerical score.

Tim Winnett Plumbing demonstrates strong professionalism and technical expertise across multiple reviews, with consistent praise for responsiveness, punctuality, and skilled workmanship. However, a critical 1-star review from November 2023 raises serious concerns about project completion and follow-through: a water leak repair ($551) required a complete re-pipe two days later ($3,665), with the customer reporting misleading communication and an unfulfilled callback promise from management. This recent incident significantly impacts the overall score despite predominantly positive historical reviews, as it suggests potential quality control or diagnostic issues that contradict the company's reputation for honesty.

• CRITICAL: One recent 1-star review (Nov 2023) describes potential misdiagnosis or incomplete repair work, with customer feeling misled and taken advantage of. This directly contradicts the company's stated commitment to honesty and raises red flags about project completion reliability.
• RECENCY CONCERN: Most positive reviews are 3-11 years old (2011-2022). The most recent detailed review is the negative one from Nov 2023, suggesting possible service quality decline or isolated incident.
• UNRELATED REVIEW DETECTED: Review 8 (June 2013) is about Kevin's Glass & Mirror window repair, not plumbing. This review was excluded from analysis as it is not relevant to the contractor being evaluated.
• CONFIDENCE LIMITATION: Project completion score is based on only 3 mentions (1 negative, 2 positive), making it vulnerable to single-review bias. The recent negative experience carries significant weight.

This score should be treated with caution due to the recent critical failure in project completion and follow-through, which directly contradicts the company's historical reputation; while professionalism and experience scores are supported by multiple reviews, the November 2023 incident suggests the WW Score may overstate current reliability.

Woodie Woods Plumbing demonstrates solid professionalism with courteous staff and responsive service, supported by 9 mentions across reviews. Technical experience is strong, with multiple reviews praising knowledgeable plumbers who solve problems efficiently. Project completion is reliable with same-day service and follow-through noted. However, pricing is a significant weakness: 5 reviews explicitly mention overcharging, unfair rates, or lack of transparency, with one customer paying $475 for one hour of work and another receiving an unsolicited $90 charge. The company's pricing practices substantially drag down the overall score despite otherwise positive service quality.

• PRICING CONCERN: Multiple reviews (2022, 2023, 2018) cite overcharging and unfair pricing. One 2022 review describes gaslighting behavior by head plumber Zeek regarding scheduling and technical specifications, suggesting potential integrity issues beyond pricing.
• RECENCY BIAS: 5 of 13 reviews are older than 5 years (2013-2016). More recent reviews (2022-2024) show deterioration in service quality and pricing fairness. The 2022 review is particularly damaging, describing dishonest technical advice and unprofessional conduct.
• INCONSISTENT SERVICE QUALITY: Positive reviews often mention specific plumbers by name (Lonnie, Keith, Clint, Steve, Roy), while negative reviews describe poor behavior from management/head plumber Zeek. This suggests quality varies significantly by technician assigned.
• FLAT-RATE PRICING ISSUE: 2022 review indicates company switched to flat-rate pricing without proper differentiation (same price for different water heater sizes), which may explain overcharging complaints.

This score should be treated with moderate caution. While professionalism and experience scores are well-supported by multiple recent mentions, the pricing dimension is consistently negative across a 6-year span, indicating a systemic issue rather than isolated complaints. The company's apparent decline in service quality and integrity since 2022 suggests the higher historical ratings may not reflect current performance.

Tierney Plumbing demonstrates strong professionalism with consistently praised punctuality, communication, and courteous technicians across 35 mentions. However, significant concerns emerge around pricing (15 mentions) with multiple complaints about markups, billing practices, and charges for time spent in vehicles rather than working. Project completion shows mixed results (20 mentions): while many jobs are completed successfully, several reviews document incomplete repairs, failed previous work, and lack of warranty follow-through. Experience is moderately strong (18 mentions) with skilled technicians, though some reviews cite incomplete diagnostics and quality issues. The company shows a stark divide between recent positive reviews (2024-2025) and older critical reviews (2015-2018), suggesting either significant operational changes or potential review manipulation.

• POTENTIAL FAKE REVIEW PATTERN: Multiple 5-star reviews from 2024-2025 use nearly identical phrasing ('exceeded expectations,' 'highly responsive,' 'professional,' 'fair pricing') with minimal specific details. Reviews from 2025-05-10, 2025-03-11, 2025-02-09 show suspiciously generic praise.
• EMPTY REVIEWS: 5 reviews contain only ratings (5.0) with no text, suggesting incomplete data or placeholder entries.
• STARK TEMPORAL DIVIDE: Recent reviews (2024-2025) are overwhelmingly positive (5-star), while older reviews (2015-2018) contain multiple 1-star complaints about quality, pricing, and follow-up. This pattern warrants skepticism about recent reviews.
• PRICING COMPLAINTS CLUSTER: 6 detailed 1-star reviews specifically cite overcharging, excessive markups (100%+), billing for non-work time, and refusal to honor quotes. This is a consistent, substantive complaint pattern.
• PROJECT COMPLETION FAILURES: Multiple reviews document repeated failures on same jobs (shower leak fixed twice and still leaking, mainline clog recurred within 2 weeks, previous repair failed), suggesting systemic quality control issues.
• DUPLICATE REVIEW: The detailed negative review about multiple failed repairs (toilet, faucet, spigot, shower) appears twice (2018-06-11 and 2017-11-06) with identical text.
• RECENCY BIAS: 70% of reviews are older than 2 years. Recent reviews may not reflect current operations, or recent positive reviews may be artificially inflated.

This WW Score should be treated with CAUTION. While the calculated score of 73.2 reflects the full dataset, the stark divide between recent 5-star reviews (potentially fake or manipulated) and older detailed 1-star complaints about pricing and quality creates significant reliability concerns. The professionalism dimension is well-supported (35 mentions), but pricing complaints are substantive and consistent across multiple independent reviews. Project completion shows genuine quality issues documented in detail. Recommend weighting older, detailed negative reviews more heavily than recent generic positive reviews when making a decision.

Horizon Plumbing shows strong technical expertise and professionalism from individual technicians (Jose, Lane, Cody, Brandon, etc.), with many customers praising skill, punctuality, and communication. However, significant systemic issues with scheduling, appointment management, and customer service responsiveness substantially drag down the overall score. Multiple recent reviews (2025, 2024) document failures to show up, miscommunication about appointments, and poor handling of warranty claims. Pricing is inconsistent—some customers report fair value and savings, while others report significant overcharges. Project completion is mixed: many jobs are completed well, but recurring issues and incomplete resolutions appear in several reviews, particularly for warranty work.

• CRITICAL: Scheduling and communication failures are a recurring pattern across multiple recent reviews (2025, 2024, 2023). Multiple customers report no-shows, missed calls, voicemail discrepancies, and rescheduling errors by staff members Hannah, CeeCee, and others.
• CRITICAL: Warranty service appears to be a systemic problem. Multiple reviews indicate the company refuses or delays warranty work, especially for homes older than 1 year, and uses warranty expiration as a reason to deny service.
• MODERATE: Pricing transparency is questionable. Reviews show wide variance: some praise fair pricing and savings ($300-$2000 under competitors), while others report significant overcharges ($675 for gas valve, $1185 for control valve replacement with inflated labor).
• MODERATE: Recurring technical issues in some cases. One customer reported 8 toilet stoppages in 17 months with improper flange installation; another had a leak recur within months after repair.
• MODERATE: Unprofessional behavior by management. One review documents a manager (Heather) yelling at customer and refusing inspection; another describes rude phone staff dismissing warranty claims.
• LOW: One review alleges dangerous driving behavior by Horizon van (attempted brake-check on highway, 2021). Another mentions hiring drivers who are unsafe on highways. These are isolated but serious allegations.
• LOW: Three reviews are blank (5-star ratings with no text, 2024-06-09). One 1-star review is also blank. These may indicate data entry errors or fake reviews, though impact is minimal.
• RECENCY NOTE: Most negative reviews cluster in 2024-2025 (recent), suggesting deterioration in service quality. Older reviews (2019-2022) are predominantly positive, indicating a possible decline in operational standards.

This score should be treated with MODERATE confidence. While individual technician performance is consistently strong (HIGH confidence in experience and professionalism), systemic failures in scheduling, warranty handling, and management responsiveness are well-documented across recent reviews and significantly undermine overall trustworthiness. The company appears to perform well on technical execution but poorly on customer service operations and follow-through.