T O Plumbing Service

T.O. Plumbing demonstrates solid technical competence and generally reliable project completion, with multiple reviews praising fast service and quality workmanship. However, professionalism is significantly undermined by a critical communication failure involving a 3-week delay and rude office staff behavior, which directly contradicts the positive professionalism mentions in other reviews. Prici... Read more

T.O. Plumbing demonstrates solid technical competence and generally reliable project completion, with multiple reviews praising fast service and quality workmanship. However, professionalism is significantly undermined by a critical communication failure involving a 3-week delay and rude office staff behavior, which directly contradicts the positive professionalism mentions in other reviews. Pricing is a major concern, with one customer reporting a $500 charge for a garbage disposal installation (nearly $400/hour labor), while other reviews describe pricing as 'affordable' or 'not too expensive'—creating substantial inconsistency. The company's age profile (reviews from 2016–2021) and the severity of the communication/professionalism incident warrant conservative scoring. Read less