Richard’s Plumbing

The majority of reviews praise Richard's Plumbing for promptness, friendliness, fair pricing, and technical competence across appliance repair and plumbing work, with many customers noting same-day service and accurate diagnoses. However, several serious negative reviews drag scores down meaningfully: one customer paid for an incomplete sewer job where the technician arrived late and unprepared, a... Read more

The majority of reviews praise Richard's Plumbing for promptness, friendliness, fair pricing, and technical competence across appliance repair and plumbing work, with many customers noting same-day service and accurate diagnoses. However, several serious negative reviews drag scores down meaningfully: one customer paid for an incomplete sewer job where the technician arrived late and unprepared, another paid in full before work was finished and was then ghosted, and a third reported a failed callback after a repeat repair failure. Pricing is generally viewed favorably, with multiple reviewers noting costs came in at or below estimate, but the unresolved billing complaint from 2008 tempers that dimension. Project completion is the most penalized dimension due to explicit accounts of abandoned or incomplete work and unresponsive follow-through. The bulk of positive reviews are older than five years, with the most recent negative review dated 2020, which raises concern about current service quality. Read less