On Time Plumbing

On Time Plumbing has a strong base of satisfied customers who consistently praise responsiveness, punctuality, fair pricing, and professional demeanor — with many reviewers noting same-day or next-day service and prices significantly below competitor quotes. However, a meaningful cluster of negative reviews (approximately 10 out of 97) describes serious failures including no-shows, missed appoin... Read more

On Time Plumbing has a strong base of satisfied customers who consistently praise responsiveness, punctuality, fair pricing, and professional demeanor — with many reviewers noting same-day or next-day service and prices significantly below competitor quotes. However, a meaningful cluster of negative reviews (approximately 10 out of 97) describes serious failures including no-shows, missed appointments without follow-up, incomplete or poor-quality work, and disputes over payment for substandard results. These negative reviews are spread across multiple years including recent ones (2024, 2023), indicating the issues are not isolated to a single period. Pricing is generally viewed favorably, with multiple reviewers explicitly noting costs were half or less than competitor quotes, though one reviewer felt overcharged for a simple job. The experience dimension is mostly positive with skilled diagnostics and efficient repairs noted frequently, but offset by at least two reviews describing work that was done incorrectly or left in worse condition than before. Read less