Nichols Plumbing & Piping

Nichols Plumbing receives overwhelmingly negative reviews across nearly all dimensions, with the most severe and consistent failures in professionalism and project completion. The office staff is repeatedly described as rude, unresponsive, and dishonest — including hanging up on customers, falsely closing out work orders as completed, and lying to warranty companies — dragging the professional... Read more

Nichols Plumbing receives overwhelmingly negative reviews across nearly all dimensions, with the most severe and consistent failures in professionalism and project completion. The office staff is repeatedly described as rude, unresponsive, and dishonest — including hanging up on customers, falsely closing out work orders as completed, and lying to warranty companies — dragging the professionalism score to a critically low level. Project completion is similarly damaged by a high volume of no-shows, missed appointments, and abandoned or unresolved jobs. The few positive reviews, primarily involving field technicians Jamie and Patrick, indicate that on-site workmanship can be competent and even commendable when service is actually delivered, which is reflected in a modestly higher experience score. Pricing is mixed — one reviewer praised affordability while another documented an attempted $390 overcharge that was only reversed after the warranty company intervened. Read less