Kevin Jones Plumbing

Kevin Jones Plumbing demonstrates strong professionalism and technical expertise across most reviews, with consistent praise for punctuality, politeness, and skilled workmanship. However, the WW Score is significantly impacted by serious project completion failures documented in multiple reviews spanning 2013–2019, including unfinished work, unresponsiveness to callbacks, and failure to honor co... Read more

Kevin Jones Plumbing demonstrates strong professionalism and technical expertise across most reviews, with consistent praise for punctuality, politeness, and skilled workmanship. However, the WW Score is significantly impacted by serious project completion failures documented in multiple reviews spanning 2013–2019, including unfinished work, unresponsiveness to callbacks, and failure to honor commitments. While pricing is generally fair and competitive, the company's responsiveness and follow-through deteriorated notably over time, with several customers reporting inability to reach Kevin Jones for scheduled work or warranty issues. The 1-star review from 2019 is particularly damaging, detailing two major installation failures and complete non-responsiveness for over two weeks. Read less