Heavenly Throne Plumbing

Heavenly Throne shows strong technical capability and project completion, with two recent reviews praising expertise, responsiveness, and thorough problem-solving. However, a detailed 1-star review from September 2024 raises serious concerns about pricing transparency, billing practices, and professionalism. The customer reported feeling overcharged ($385.20 for 15 minutes of work on a $15 part), ... Read more

Heavenly Throne shows strong technical capability and project completion, with two recent reviews praising expertise, responsiveness, and thorough problem-solving. However, a detailed 1-star review from September 2024 raises serious concerns about pricing transparency, billing practices, and professionalism. The customer reported feeling overcharged ($385.20 for 15 minutes of work on a $15 part), questioned inconsistent explanations about insulation damage, received no itemized bill, and experienced unprofessional behavior (technician complaining about personal vehicle issues). The stark contrast between the two 5-star reviews and the detailed negative review suggests inconsistent service quality or potential pricing issues that warrant caution. Read less