Halo Plumbing

Halo Plumbing demonstrates strong technical expertise and professionalism, with consistently positive feedback on workmanship quality, responsiveness, and fair pricing relative to competitors. However, the score is tempered by a notable pattern of service failures including missed appointments, poor follow-up communication, unresponsiveness to callbacks, and incomplete project follow-through in ap... Read more

Halo Plumbing demonstrates strong technical expertise and professionalism, with consistently positive feedback on workmanship quality, responsiveness, and fair pricing relative to competitors. However, the score is tempered by a notable pattern of service failures including missed appointments, poor follow-up communication, unresponsiveness to callbacks, and incomplete project follow-through in approximately 10-12% of reviews. Owner Loren's unprofessional responses to complaints—including insulting language and blocking customers—significantly damage trust despite the company's generally competent technical work. The company excels at rapid response and honest diagnostics but struggles with accountability and customer service consistency. Read less