Bruno’s Plumbing

Bruno's Plumbing receives strong praise across most dimensions, with multiple reviewers highlighting fast response times, friendly demeanor, and reasonable pricing — including one detailed review noting they beat a competitor's quote by over $1,500. However, the score is meaningfully dragged down by two significant negative data points: one reviewer explicitly states the contractor took money an... Read more

Bruno's Plumbing receives strong praise across most dimensions, with multiple reviewers highlighting fast response times, friendly demeanor, and reasonable pricing — including one detailed review noting they beat a competitor's quote by over $1,500. However, the score is meaningfully dragged down by two significant negative data points: one reviewer explicitly states the contractor took money and never finished the job and is now unresponsive, and another describes the customer service interaction as condescending and the pricing as exploitative ('because they can'). These are serious concerns for professionalism and project completion that cannot be dismissed. The experience dimension scores highest, as multiple reviewers praised the quality and knowledge of the work performed. Overall, the contractor shows genuine strengths but has documented failures in follow-through and conduct that prevent a high score. Read less