McConnell Plumbing LLC

McConnell Plumbing demonstrates strong technical competence and project completion, with multiple reviews praising quick turnaround, quality workmanship, and responsiveness. However, professionalism is significantly undermined by two serious incidents involving lack of communication and alleged dishonesty regarding fees—one customer was charged $700 without prior discussion, another was hit with... Read more

McConnell Plumbing demonstrates strong technical competence and project completion, with multiple reviews praising quick turnaround, quality workmanship, and responsiveness. However, professionalism is significantly undermined by two serious incidents involving lack of communication and alleged dishonesty regarding fees—one customer was charged $700 without prior discussion, another was hit with an undisclosed $150 trip fee after being told there was no service call charge. Pricing feedback is mixed: some customers praise fair pricing, while others report deceptive practices. The company excels at completing work quickly and solving complex plumbing problems, but trust is compromised by communication failures and fee transparency issues. Read less