Jason’s Home Improvement

Jason's business shows significant inconsistency across reviews. Two recent positive reviews (2024, 2016) praise his honesty, professionalism, knowledge, and fair pricing—noting he maintained quoted prices despite extra work. However, a September 2024 review documents severe communication failures: weeks of silence, ignored calls/texts, excuses, and unexpected billing months after work completio... Read more

Jason's business shows significant inconsistency across reviews. Two recent positive reviews (2024, 2016) praise his honesty, professionalism, knowledge, and fair pricing—noting he maintained quoted prices despite extra work. However, a September 2024 review documents severe communication failures: weeks of silence, ignored calls/texts, excuses, and unexpected billing months after work completion. The professionalism score is heavily penalized by the documented communication breakdown. Pricing appears fair based on two explicit mentions of honest pricing and maintained quotes. Project completion shows mixed signals: one review confirms work was done satisfactorily despite scope expansion, but the other alleges lack of notification and follow-through on communication. Read less