Daniel B Hefner Plumbing Co

Daniel Hefner Plumbing presents a deeply mixed record across all four dimensions. Professionalism is the most heavily penalized dimension: multiple reviews across different years describe no-shows, failure to call ahead when running late, the owner hanging up on customers, and rude interactions — these are not isolated incidents but a recurring pattern. Project completion is similarly inconsiste... Read more

Daniel Hefner Plumbing presents a deeply mixed record across all four dimensions. Professionalism is the most heavily penalized dimension: multiple reviews across different years describe no-shows, failure to call ahead when running late, the owner hanging up on customers, and rude interactions — these are not isolated incidents but a recurring pattern. Project completion is similarly inconsistent: while several reviews praise timely and thorough work, others document failed repairs requiring multiple return visits, incomplete jobs, flooded homes from faulty installations, and abandoned follow-through on promised callbacks. Pricing receives moderate marks — some reviewers found the company competitively priced and transparent, while others reported billing disputes, unexpected charges, and misleading quotes. Experience scores slightly higher, as several reviews acknowledge genuine technical skill and problem-solving ability, but this is undercut by documented cases of poor workmanship including a water heater connection failure that flooded a home and a filtration system left switched off. The overall WW Score of 62.1 reflects a contractor with real capability but serious and repeated service delivery failures. Read less