Cliff’s Plumbing & Drains

Cliff's Plumbing shows strong professionalism and technical skill in positive reviews, with responsive emergency service and courteous staff frequently praised. However, significant project completion failures emerge in multiple reviews: incomplete work requiring callbacks, a sewer pump replaced but still malfunctioning after four service visits, and a fixture replacement that took 7 hours with an... Read more

Cliff's Plumbing shows strong professionalism and technical skill in positive reviews, with responsive emergency service and courteous staff frequently praised. However, significant project completion failures emerge in multiple reviews: incomplete work requiring callbacks, a sewer pump replaced but still malfunctioning after four service visits, and a fixture replacement that took 7 hours with an incomplete result. Pricing concerns appear in several reviews regarding aggressive billing practices, high hourly rates, and poor handling of payment disputes. The company demonstrates inconsistency—excellent service in some cases contrasts sharply with poor follow-through and customer service failures in others, particularly regarding warranty work and repeat issues. Read less