Charlotte Plumbing Masters

Charlotte Plumbing Masters shows significant inconsistency across reviews, with a stark divide between highly satisfied customers (praising responsiveness, skill, and follow-up) and deeply dissatisfied ones (citing overcharging, unprofessional behavior, and lack of proper equipment). Professionalism scores are dragged down by multiple reports of rude behavior, demanding deductibles before diagnosi... Read more

Charlotte Plumbing Masters shows significant inconsistency across reviews, with a stark divide between highly satisfied customers (praising responsiveness, skill, and follow-up) and deeply dissatisfied ones (citing overcharging, unprofessional behavior, and lack of proper equipment). Professionalism scores are dragged down by multiple reports of rude behavior, demanding deductibles before diagnosis, and unauthorized property access. Pricing concerns are severe, with customers reporting inflated quotes and unnecessary upsells. Project completion is moderately strong when work is performed, but several reviews indicate incomplete diagnosis or refusal to address stated problems. Experience ratings are supported by positive feedback on technical skill, though some reviews question plumber knowledge on specific installations. Read less