Carolina Plumbing Pros

Carolina Plumbing Pros (now operating under Swift Brothers) earns strong marks for professionalism and responsiveness, with dozens of reviewers praising punctuality, courteous technicians, clear communication, and same-day service availability. Experience and workmanship scores are similarly solid, with multiple named technicians — RB, Jordan, Scott, Mykola, and Stefan — repeatedly cited for t... Read more

Carolina Plumbing Pros (now operating under Swift Brothers) earns strong marks for professionalism and responsiveness, with dozens of reviewers praising punctuality, courteous technicians, clear communication, and same-day service availability. Experience and workmanship scores are similarly solid, with multiple named technicians — RB, Jordan, Scott, Mykola, and Stefan — repeatedly cited for technical competence and problem-solving. Project completion is generally positive, though two notable negative reviews describe incomplete or counterproductive work: one technician created a new leak while fixing another and then declined to resolve it, and a separate case involved a technician leaving without completing a job assessment. Pricing is the weakest dimension, dragged down significantly by multiple credible complaints about prices nearly doubling following the Swift Brothers acquisition, as well as several individual reviews citing quotes that were substantially higher than competitors. The overall score reflects a company with genuine service strengths but a meaningful and recurring pricing concern that prospective customers should investigate before engaging. Read less