Albert & Son Plumbing

Albert and Son Plumbing has a long and largely positive track record spanning nearly two decades, with the majority of reviewers praising responsiveness, punctuality, honesty, and fair pricing. However, a meaningful minority of negative reviews — including no-shows, refusal to do permitted work, abandoned jobs without follow-up, and a broken fixture left unrepaired — prevent a higher score. Pr... Read more

Albert and Son Plumbing has a long and largely positive track record spanning nearly two decades, with the majority of reviewers praising responsiveness, punctuality, honesty, and fair pricing. However, a meaningful minority of negative reviews — including no-shows, refusal to do permitted work, abandoned jobs without follow-up, and a broken fixture left unrepaired — prevent a higher score. Pricing complaints are notable and recurring, with multiple reviewers citing rates of $150–$375/hour as excessive, which meaningfully drags down the price-friendly dimension. Project completion is the most concerning dimension, with several reviews describing incomplete work, failure to return calls (25+ unanswered calls in one case), and a job left unfinished after a site visit. Experience scores are generally strong, with many reviewers highlighting honest diagnostics and skilled problem-solving, though one review noted a technician unfamiliar with a recommended safety device and another described metal shards left in a shower after a repair. Read less