Overview of Company Customer Sentiment Analysis in May
This contractor's review profile is dominated by severe, repeated failures across nearly every dimension. Professionalism is critically low, with multiple reviewers citing no-shows, no-calls, unanswered messages, and complete disappearance after collecting deposits — a pattern consistent across 2024 reviews. Project completion is the weakest area: multiple jobs were abandoned mid-work or never s... Read more
This contractor's review profile is dominated by severe, repeated failures across nearly every dimension. Professionalism is critically low, with multiple reviewers citing no-shows, no-calls, unanswered messages, and complete disappearance after collecting deposits — a pattern consistent across 2024 reviews. Project completion is the weakest area: multiple jobs were abandoned mid-work or never started after deposits were paid, including a flooded yard from improper pipe work and an encapsulation job left out of code compliance. Experience scores marginally higher only because a small number of positive reviews describe some technical knowledge and successful minor repairs, but these are heavily outweighed by accounts of workers with 'zero experience' and dangerously improper workmanship. Pricing receives a slightly higher score solely because one reviewer noted the price seemed reasonable, though in context, any payment to this contractor appears to carry significant financial risk given the pattern of deposit theft described. Read less