Lanzo Plumbing & Sewer Contracting

Lanzo Plumbing receives a below-average WW Score of 52.3, driven primarily by severe deficiencies in professionalism and project completion. While the company demonstrates competent technical skills when work is performed, it is consistently plagued by poor communication, missed appointments, rude staff, and incomplete or problematic job execution. Professionalism scores critically low (45.0) due ... Read more

Lanzo Plumbing receives a below-average WW Score of 52.3, driven primarily by severe deficiencies in professionalism and project completion. While the company demonstrates competent technical skills when work is performed, it is consistently plagued by poor communication, missed appointments, rude staff, and incomplete or problematic job execution. Professionalism scores critically low (45.0) due to widespread complaints about late arrivals, no-shows, unresponsive phone staff, condescending attitudes, and unprofessional behavior. Project completion is equally concerning (48.0), with numerous reports of abandoned work, callbacks ignored, and jobs requiring redoing by other contractors. Pricing appears fair when work is completed (62.5), but this advantage is overshadowed by operational failures. Technical experience is moderate (58.0)—individual technicians often perform competently, but inconsistency across crews and poor problem-solving in complex situations undermine confidence. Read less