Find Nearby Plumbers In Elmhurst, Illinois

Matt demonstrates exceptional performance across all four dimensions. Professionalism is consistently praised with explicit mentions of responsiveness, punctuality, courteous demeanor, and cleanliness (11 mentions). Project completion is strong with multiple reviews confirming jobs finished correctly, callbacks honored, and follow-through on warranty work (10 mentions). Pricing is noted as fair, reasonable, and competitive across 7 reviews with no complaints about hidden charges. Experience is validated through 9 mentions of technical knowledge, problem-solving ability, and skilled workmanship. The contractor's long-term client relationships and multi-property usage further reinforce reliability.

• All 14 reviews are 5-star or 4-star ratings with no negative reviews present; this skew toward positive ratings is notable but not necessarily indicative of fake reviews given the specificity and detail in most reviews
• One review (2024-05-01) appears to contain filler text ('I need at least 85 characters to post this update which makes zero sense') suggesting platform-imposed minimum character requirements, but the core praise is genuine
• Most reviews are older than 12 months (11 of 14 reviews predate 2023); only 1 review from 2024 and 2 from 2022 provide recent data
• Review from 2019-03-14 contains unusual spacing patterns that may indicate formatting issues, but content remains coherent and specific

This WW Score of 89.2 is highly reliable given the large sample size (14 reviews), consistent positive feedback across all dimensions with substantial mention counts (7-11 per dimension), and detailed, specific examples of work quality and customer interactions. However, the absence of any negative reviews and the age of most data (pre-2023) suggest caution—recent performance validation would strengthen confidence further.

ABV Plumbing earns strong marks across all four dimensions, driven by a large and consistent body of reviews spanning 2019 through mid-2025. Professionalism is the standout dimension, with dozens of reviewers explicitly praising punctuality, courteous behavior, use of shoe covers, mask compliance, and clear communication — including named technicians like Ivo, Hristo, and Wafiq receiving repeated individual praise. Project completion scores are high, with the vast majority of reviewers confirming jobs were finished cleanly, on time, and without callbacks needed, though two reviews (one involving an improper water heater install and one involving a refused service call) introduce minor deductions. Pricing is generally viewed favorably — multiple reviewers cited fair quotes, upfront pricing, and one notable instance where a plumber charged less than the agreed rate after a quick repair — but one 2-star review flagged a $245 labor-only quote as excessive, preventing a higher score. Experience scores well based on numerous mentions of skilled diagnostics, problem-solving on difficult jobs, and technical competence, though the 2021 water heater complaint (citing improper installation requiring a competitor to fix) is a meaningful negative data point that tempers the score.

• 8 reviews contain no text whatsoever — only a star rating. These were excluded from dimension scoring as they provide no usable evidence.
• A cluster of reviews dated 2025-05-10 (6 reviews on the same date) and 2025-04-10 (4 reviews on the same date) warrants mild scrutiny. However, the reviews contain varied language, specific technician names, and differing job types, suggesting they are likely legitimate Home Depot installation batch reviews rather than fabricated entries.
• One review (2021-08-04, 1 star) explicitly states ABV improperly installed a water heater and that a competitor had to fix it. This is a significant quality failure and was weighted accordingly in the Experience and Project Completion scores.
• One review (2022-06-09, 1 star) describes a refused service call for an outdoor spigot, citing unclear scope-of-work policies. This reflects a communication or service-scope issue rather than a workmanship failure.
• One review (2023-07-31, 2 stars) flagged a $245 labor-only quote for a one-hour faucet replacement as unreasonable. This was factored into the Pricing score.
• The majority of reviews are from 2024–2025 and are therefore within the recency window. Older reviews (2019–2021) are consistent in tone and were given slightly reduced weight per recency rules.
• Overall review sentiment is overwhelmingly positive (5-star), which is statistically unusual. However, the presence of specific names, job details, and a handful of genuine negative reviews reduces the likelihood of systematic fake review inflation.

This WW Score is based on 101 reviews with usable content spanning approximately six years, with strong recency representation, and carries HIGH overall confidence — though users should note the isolated but serious water heater installation complaint and the pattern of same-day review clusters when making a final hiring decision.

Compass Plumbing demonstrates strong overall performance with a WW Score of 88.2, driven primarily by exceptional professionalism (91.5) and solid project completion (86.0). The company, led by owner Eager, consistently receives praise for punctuality, courteous communication, cleanliness, and technical competence across 58+ mentions of professional conduct. Experience scores (89.0) reflect genuine skill and problem-solving ability. Pricing feedback is more limited (12 mentions) but generally positive, though one older review flagged overpayment concerns. The primary weakness is project completion reliability, with several critical failures in older reviews (2006-2017) including no-shows, abandoned work, and poor follow-up that caused significant customer damage. However, the overwhelming majority of recent reviews (2021-2025) show consistent, reliable service delivery.

• DUPLICATE REVIEWS DETECTED: Reviews dated 2024-11-11 and 2024-11-07 are identical word-for-word, suggesting potential fake review inflation. Both praise Eager extensively with identical phrasing.
• RECENCY BIAS: 55+ reviews are from 2021-2025 (recent, highly positive). Only 18 reviews predate 2021. Older reviews (2006-2017) contain serious complaints about no-shows and abandoned work that contrast sharply with recent performance.
• CRITICAL HISTORICAL FAILURES: Review from 2006-07-24 describes catastrophic no-show during emergency, leading to $1600+ in water damage and alleged verbal abuse by owner. Review from 2017-08-27 states 'never responded to resolve the problem.' These suggest past systemic issues that may have been corrected.
• MISSING DATA: 4 reviews contain only 'unknown' text with ratings (2014-10-28, 2014-06-27, 2014-06-16, 2014-05-15), providing no actionable information.
• INCOMPLETE RESOLUTION: Review from 2014-05-21 indicates toilet tune-up failed to resolve running toilet issue; customer had to fix it themselves.
• PRICING TRANSPARENCY CONCERN: 2017-09-21 review states 'paid way too much' and advises requesting itemized receipts. Suggests potential pricing opacity in past.
• SINGLE TECHNICIAN LIMITATION: 2024-06-09 review notes Eager works alone and cannot handle larger jobs requiring crews, limiting service scope.

This WW Score of 88.2 is highly reliable for recent service (2021-2025) based on 55+ consistent, detailed reviews with HIGH confidence across all dimensions. However, the score should be interpreted as reflecting current performance only; historical records (2006-2017) show serious failures in emergency response and follow-through that have apparently been resolved. The duplicate review detected slightly reduces confidence, but the volume and specificity of recent positive feedback outweighs this concern. Prospective customers should expect professional, timely service based on current evidence, but may wish to confirm emergency response protocols given past failures.

Karl Meyer Plumbing demonstrates strong performance across all dimensions. Professionalism is a standout strength, with 13 reviews explicitly praising responsiveness (typically 15-120 minutes), courtesy, friendliness, and communication. Pricing is consistently described as fair, reasonable, and competitive—often beating larger competitors significantly. Project completion is solid, with most jobs finished same-day or next-day; however, one 2020 review flagged incomplete root-rodding work that led to recurrence within 2.5 months, and a 2019 review cited failure to deliver a promised quote. Experience is well-documented through skilled workmanship, problem-solving, and technical knowledge across diverse plumbing scenarios. The company's 9-year track record and customer loyalty are notable.

• One negative review (2019-03-04, 1-star) reports failure to deliver a promised estimate after one month—a significant professionalism lapse that contradicts the otherwise strong responsiveness pattern.
• One moderate negative review (2020-10-04, 3-star) indicates incomplete work (30-minute root-rodding) with no warranty, resulting in drain clog recurrence within 2.5 months—suggests potential quality control issue in project completion.
• Most reviews are older than 12 months (11 of 15 reviews predate 2021); only 4 reviews from 2021 onward. Recent performance data is limited.
• No fake review patterns detected; reviews contain specific details, varied language, and include both praise and legitimate criticism, indicating authenticity.

This WW Score of 87.2 is reliable and should be trusted, supported by 15 substantive reviews with HIGH confidence across all dimensions; however, the age of most reviews (9+ years old) and two documented service failures warrant acknowledgment that current performance may differ from historical data.

Precise Plumbing (led primarily by Jay/J. Cruz) earns strong marks across all four dimensions, driven by an enormous volume of reviews spanning nearly a decade. Professionalism is the standout dimension, with hundreds of reviewers explicitly praising punctuality, responsiveness, courteous communication, and willingness to respond to emergencies at odd hours. Pricing scores well overall — the majority of reviewers describe costs as fair, affordable, or lower than competing quotes — but a small number of negative reviews cite overcharging, hidden fees, or prices higher than expected, which moderates the score. Project completion is solid but not perfect: the vast majority of jobs were finished completely and to customer satisfaction, but several negative reviews describe incomplete work, no-shows after initial visits, and one case of abandoned work with no refund. Experience scores highly, with many reviewers noting skilled diagnostics, use of camera technology, creative problem-solving, and superior results compared to prior plumbers — though a few reviews describe rushed or incorrect initial work requiring callbacks.

• DUPLICATE REVIEWS DETECTED: A significant number of reviews appear to be exact or near-exact duplicates posted on the same or adjacent dates (e.g., multiple identical reviews dated 2024-05-28, 2024-05-14, 2023-12-09, 2023-11-29, 2023-11-27, 2023-11-13, 2023-09-08, 2023-08-04, 2023-07-31, 2023-07-29, 2023-06-19, 2023-06-07, 2023-06-02, 2023-05-26, 2023-04-17, 2023-03-31, 2023-03-15, 2023-03-12, 2023-02-19, 2022-11-29, 2022-11-19, 2022-11-13, 2022-11-08, 2022-10-09, 2022-10-01, 2022-09-23, 2022-07-28, 2022-02-23, 2021-12-02, 2021-08-09, 2021-07-07, 2021-06-16, 2021-05-10, 2021-04-06, 2021-04-01, 2021-03-18, 2021-02-09 x4, 2021-02-08, 2021-01-26, 2021-01-23, 2021-01-12, 2020-09-29, 2020-09-24, 2020-08-28, 2020-08-12, 2020-08-07, 2020-06-11, 2020-05-18, 2020-04-16, 2020-04-05, 2020-01-10, 2019-12-02, 2022-01-31, 2024-01-10, 2024-06-07). These duplicates inflate the apparent review count and may reflect a platform aggregation artifact or review manipulation. Confidence in raw review count is reduced accordingly.
• NEGATIVE REVIEWS PRESENT: At least 7 reviews rate the company 1.0–1.5 stars. Issues cited include: abandoned work after payment (Dec 2022), overcharging and no-show after initial visit (Oct 2014), price gouging on slab leak detection and incorrect leak location (Mar 2020), profanity from a technician and no refund issued (May 2020), flooding caused by improperly installed washing machine hoses with disputed liability (Dec 2019), failure to return calls (May 2024), and incorrect information provided to a customer with no follow-up (May 2017). These represent a meaningful minority of the review base and indicate inconsistency in service quality.
• MULTIPLE TECHNICIAN NAMES: Reviews reference Jay/J. Cruz, George, Marc/Mark, Alan/Allan, Hector, John, James, Lee, Silas, Eric, Alfonso, Malik, Devine, Ryan, Tony, JoJo, Isaac, and others. This suggests either a large crew or possible review aggregation across multiple related but distinct business entities or franchises, which may affect score reliability.
• RECENCY NOTE: The majority of reviews with substantive detail are from 2020–2025, which is positive for recency weighting. However, a meaningful cluster of reviews dates to 2014–2019 and some practices described in older negative reviews (no-shows, overcharging, profanity) may or may not reflect current operations.
• BLANK REVIEWS: Several reviews contain no text and only a 5-star rating. These were excluded from dimension scoring as they provide no usable data.
• ONE REVIEW DATED 2004: A single review dated 2004-04-28 was noted but given negligible weight due to extreme age.

This WW Score carries HIGH overall confidence given the large volume of substantive reviews, but should be interpreted with caution due to confirmed duplicate reviews inflating counts, a consistent minority of serious negative experiences, and possible multi-entity review aggregation — the true score likely falls in the 80–87 range.

This contractor demonstrates strong professionalism across all five reviews, with consistent praise for punctuality, communication, courtesy, and responsiveness. Project completion is reliably documented with multiple examples of thorough work, timely delivery, and follow-through on complex jobs (burst pipes, water heater replacement, leak diagnosis). Technical skill and problem-solving ability are evident in reviews mentioning diagnostic work and quality workmanship. Pricing feedback is limited to two mentions but both describe fair, transparent, and competitive rates. The primary limitation is the small sample size (5 reviews) and recency skew toward 2022–2023, which moderates overall confidence despite consistently high individual ratings.

• All 5 reviews are 5-star ratings with no critical feedback or complaints — this uniformity is unusual and warrants caution
• Reviews show repetitive positive language patterns (e.g., 'professional,' 'courteous,' 'honest,' 'transparent') that could suggest curated or filtered feedback
• Sample size is very small (n=5); scores are based on limited data and may not be representative of typical customer experience
• Most reviews are from 2022–2023; only one review is from 2023-10, limiting recency assessment
• Pricing dimension is based on only 2 mentions; confidence in that score is deliberately conservative

This WW Score of 91.3 reflects genuinely strong performance on professionalism and project completion, but should be treated with caution due to the small sample size, absence of any negative feedback, and potential selection bias in the review set. A larger and more diverse review pool would be needed to validate this score with high confidence.