Compass Plumbing

Compass Plumbing demonstrates strong overall performance with a WW Score of 88.2, driven primarily by exceptional professionalism (91.5) and solid project completion (86.0). The company, led by owner Eager, consistently receives praise for punctuality, courteous communication, cleanliness, and technical competence across 58+ mentions of professional conduct. Experience scores (89.0) reflect genuin... Read more

Compass Plumbing demonstrates strong overall performance with a WW Score of 88.2, driven primarily by exceptional professionalism (91.5) and solid project completion (86.0). The company, led by owner Eager, consistently receives praise for punctuality, courteous communication, cleanliness, and technical competence across 58+ mentions of professional conduct. Experience scores (89.0) reflect genuine skill and problem-solving ability. Pricing feedback is more limited (12 mentions) but generally positive, though one older review flagged overpayment concerns. The primary weakness is project completion reliability, with several critical failures in older reviews (2006-2017) including no-shows, abandoned work, and poor follow-up that caused significant customer damage. However, the overwhelming majority of recent reviews (2021-2025) show consistent, reliable service delivery. Read less