Find Nearby Plumbers In Des Plaines, Illinois

Insufficient Data — cannot calculate WW Score reliably. Only 2 reviews were analyzed, which falls below the minimum threshold of 3 reviews required for a statistically meaningful WW Score. Both reviews are highly positive and mention professionalism, project completion, and experience, but the sample size is too small to produce a trustworthy composite score. Pricing information is entirely absent from both reviews.

• Sample size critically low: only 2 reviews analyzed. Minimum 3 reviews required for reliable scoring.
• Both reviews are from 2022 (over 1 year old). No recent data available to assess current performance.
• Suspiciously generic praise with identical structural patterns: both reviews use superlative language ('fantastic job', 'extremely professional', 'strongly recommend') with minimal specific detail about the work performed.
• No pricing information mentioned in either review, making Price Friendly dimension unscoreable.
• High concentration of 5-star ratings (2/2) with no critical feedback or specifics raises concern about review authenticity or representativeness.

This score cannot be calculated and should not be used for decision-making. The sample size of 2 reviews is insufficient, both reviews are over 1 year old, and the pattern of generic praise without specifics raises questions about data quality.

This single review provides explicit positive evidence across all four dimensions: Tom demonstrated exceptional professionalism (prompt response, 10-minute arrival, kind demeanor), fair pricing (described as 'very fair on price' and refused payment initially), strong project completion (rapid diagnosis and problem resolution), and high technical experience (quickly identified the boiler issue and provided expert guidance). However, a WW Score cannot be reliably calculated from only one review, regardless of its quality.

• Insufficient data — only 1 review analyzed. Minimum 3 reviews required for reliable WW Score calculation.
• Review is from February 2023 (nearly 2 years old). Recent reviews strongly recommended to assess current service quality.
• Single positive review cannot establish patterns or validate consistency of service.

This analysis is unreliable for decision-making purposes. A minimum of 3 reviews is required to calculate a trustworthy WW Score; individual dimension scores shown are based on LIMITED evidence from a single data point.

Only one review is available for analysis, which is insufficient to calculate a reliable WW Score. The single review is positive, mentioning availability, punctuality, communication, fair pricing, and quality workmanship. However, with only one data point, no dimension reaches the minimum threshold of 3 mentions needed for MODERATE confidence, and the overall pattern cannot be validated.

• Insufficient review volume: Only 1 review analyzed. Minimum 3 reviews required for reliable scoring.
• All dimensions based on single mention — extremely limited confidence in any individual score.
• Cannot calculate composite WW Score with fewer than 3 total reviews.

This analysis cannot be trusted for decision-making. A minimum of 3 reviews is required to establish any meaningful pattern or confidence in contractor performance.

This single review paints a consistently negative picture across all four dimensions. The plumber demonstrated poor professionalism by lounging around on the customer's time and failing to adequately address a billing complaint escalated to the owner. Pricing concerns are significant — $218.52 for a toilet handle replacement, with two billed store trips and two hours of labor that the customer felt were not justified. Project completion was poor, as the faucet replacement was never completed and the plumber resorted to applying electrical tape as a workaround after opening a new part box he claimed was incomplete. Experience also appears lacking, as the failure to bring the correct parts across multiple visits and the inability to complete the faucet job suggest inadequate preparation and technical follow-through.

• Only 1 review is available — WW Score cannot be calculated reliably per minimum threshold of 3 reviews.
• This review is dated 2019-05-09, which is more than 1 year old. It may not reflect the contractor's current performance.
• The complaint was escalated to the owner and went unresolved, suggesting a potential systemic issue with customer service and accountability.
• All dimension scores are LOW CONFIDENCE due to single-review basis — treat all scores as directional indicators only, not reliable assessments.

This score is based on a single review from 2019 and should be considered highly unreliable as a representation of overall contractor quality — additional reviews are required before any meaningful assessment can be made.