911 Plumbing & Sewer

This single review paints a consistently negative picture across all four dimensions. The plumber demonstrated poor professionalism by lounging around on the customer's time and failing to adequately address a billing complaint escalated to the owner. Pricing concerns are significant — $218.52 for a toilet handle replacement, with two billed store trips and two hours of labor that the customer f... Read more

This single review paints a consistently negative picture across all four dimensions. The plumber demonstrated poor professionalism by lounging around on the customer's time and failing to adequately address a billing complaint escalated to the owner. Pricing concerns are significant — $218.52 for a toilet handle replacement, with two billed store trips and two hours of labor that the customer felt were not justified. Project completion was poor, as the faucet replacement was never completed and the plumber resorted to applying electrical tape as a workaround after opening a new part box he claimed was incomplete. Experience also appears lacking, as the failure to bring the correct parts across multiple visits and the inability to complete the faucet job suggest inadequate preparation and technical follow-through. Read less