Action Mechanical Services

This review set is a blend of two very different businesses — Mike's Automotive (Millstadt) and Action Mechanical Services — whose reviews appear to have been submitted together, creating a mixed and conflicting dataset. Mike's Automotive reviews are overwhelmingly positive, praising professionalism, fair pricing, timely work, and quality repairs. Action Mechanical Services reviews are predomi... Read more

This review set is a blend of two very different businesses — Mike's Automotive (Millstadt) and Action Mechanical Services — whose reviews appear to have been submitted together, creating a mixed and conflicting dataset. Mike's Automotive reviews are overwhelmingly positive, praising professionalism, fair pricing, timely work, and quality repairs. Action Mechanical Services reviews are predominantly negative, with repeated and detailed complaints about rude ownership, incomplete work, dishonest diagnoses, unprofessional technician behavior, and failure to follow through on repairs. The negative Action Mechanical reviews are highly specific, credible, and span multiple years, significantly dragging down all four dimensions. Professionalism is the most heavily penalized dimension due to the volume of explicit complaints about the owner John's abusive behavior, technicians arriving without tools, and refusal to wear masks. Project completion is also severely impacted by multiple accounts of abandoned work, incorrect diagnoses, and jobs left unfinished. Read less