Find Nearby Plumbers In Aurora, Illinois

Boss Plumbing (Joe) earns strong marks across all four dimensions, driven by an overwhelming volume of reviews praising his responsiveness, punctuality, friendliness, and same-day or emergency availability. Project completion scores are very high, with the vast majority of reviewers confirming jobs were finished promptly and correctly, including on holidays and weekends. Experience scores are bolstered by repeated mentions of fast and accurate diagnosis, technical knowledge across a wide range of plumbing issues, and willingness to educate customers. Pricing scores are solid but modestly reduced due to three notable negative reviews: one describing a dramatic and undisclosed cost escalation from $275 to $1,950, one calling a $600 camera fee a rip-off, and one customer who felt the service was rushed and overpriced with no callback empathy after a repeat clog within two weeks. There is also one review citing a significant scheduling failure where Joe never showed up across multiple agreed-upon dates, which tempers the otherwise exceptional professionalism score slightly.

• DUPLICATE REVIEWS DETECTED: At least 4 reviews appear to be near-identical or exact duplicates posted on different dates (e.g., the 'Joe has helped us numerous times' bathtub faucet review appears on 2022-06-10 and 2022-01-20; the 'One of our pipes was leaking' toilet review appears on 2022-06-10 and 2021-12-30; the 'Our family has worked with Joe' pump review appears on 2022-06-10 and 2021-09-06; the 'Soon after moving into a new townhouse' water heater review appears on 2022-06-10 and 2022-02-12; the 'Great work. Good price.' review appears on 2023-06-10 and 2018-07-27). These duplicates may inflate review count and were treated as single data points for scoring purposes.
• BLANK OR NEAR-BLANK REVIEWS: Several reviews contain no text content (just a rating of 5.0) or only a period/dot. These were excluded from dimension scoring as they provide no usable data.
• NEGATIVE REVIEW FLAGS: Three reviews (ratings of 1, 2, and 3 stars) raise legitimate concerns: (1) a 2017 1-star review citing repeated no-shows and poor scheduling reliability; (2) a 2018 2-star review citing rushed work, damage to property, a dishonest crew member, and a repeat clog within two weeks with no goodwill callback; (3) a 2015 3-star review citing a cost that ballooned from $275 to $1,950 without upfront disclosure. A 2015 2-star review also flags a $600 camera fee as excessive.
• RECENCY NOTE: The majority of reviews are from 2022 or earlier. While there is a healthy cluster of recent reviews from late 2024 through mid-2025, a significant portion of the review base is 3–10+ years old. Recent reviews remain consistently positive, suggesting sustained quality, but older reviews carry less weight per scoring rules.
• FAKE REVIEW RISK — MODERATE: The presence of exact duplicate reviews posted months apart under what appear to be the same accounts, combined with a large number of very short generic 5-star reviews with no specifics, raises a moderate concern about review authenticity. Confidence is not reduced to LOW given the large volume of detailed, specific, and credible reviews that clearly outweigh the suspicious ones, but users should be aware of this pattern.

This WW Score is based on a large and diverse review set (125 reviews) spanning over a decade, with HIGH confidence across all four dimensions; however, the presence of duplicate reviews, several blank reviews, and a small but credible cluster of negative reviews citing pricing transparency issues, scheduling failures, and rushed workmanship means the score should be treated as a strong but not unconditional endorsement — prospective customers are advised to confirm pricing in writing upfront and verify scheduling commitments explicitly.

Buchner Heating, Air and Plumbing earns strong marks across all four dimensions, driven by a large volume of detailed, specific reviews spanning multiple years. Professionalism is the most frequently cited strength, with dozens of reviewers praising punctuality, courteous technicians, clear communication, and respectful treatment of homes. Project completion scores are similarly high, with numerous accounts of jobs finished on time or ahead of schedule, callbacks honored, and thorough post-job explanations. Experience scores are bolstered by technically detailed reviews describing complex boiler installations, HVAC system replacements, and skilled diagnostics. Pricing is the weakest dimension: while many reviewers call costs reasonable or fair, two notable reviews raise concerns about inflated parts markups and a $99 diagnostic fee charged despite the customer pre-diagnosing the issue, and one review from 2018 documents a $300+ charge for a part available online for under $50, preventing a higher score.

• 5 reviews contained no text (rating only) and were excluded from dimensional scoring — these blank reviews inflate the raw review count without contributing usable data.
• The vast majority of reviews are 5-star; however, most contain specific names, job details, and unique narratives, reducing the likelihood of coordinated fake reviews. The pattern appears organic.
• Two negative/low-rated reviews exist: a 1-star from 2021 citing failed emergency service response (answering service hold with no callback) and a 1-star from 2018 citing a $300+ charge for a part worth under $50. These are genuine signals of pricing transparency and emergency responsiveness concerns.
• Several reviews are significantly older (2012–2018) and may not reflect current service quality. Recency weighting was applied — the majority of reviews from 2024–2025 are positive and consistent, which supports the higher scores.
• One 3-star review from 2024 cited inadequate post-installation cleanup (sharp sheet metal trimmings left on floor, posing a safety hazard) and failure to inform the customer about a router compatibility requirement — this was factored into project completion and professionalism scores.
• The 2021 emergency service failure review is an outlier and may reflect a staffing or after-hours coverage issue rather than routine service quality, but it is a legitimate concern for customers needing emergency response.

This WW Score is based on a large, diverse, and predominantly recent review set with high mention counts across all four dimensions, making it one of the more reliable scores possible — however, the pricing dimension carries a modest penalty due to credible concerns about parts markup transparency, and prospective customers should be aware of the isolated but documented emergency service failure.

Ambrose Plumbing & Sewer earns strong marks across all four dimensions, with professionalism and pricing being particularly well-documented across dozens of reviews. Customers consistently praise Mike and his team for punctuality, responsiveness — including after-hours and weekend emergency calls — and courteous, communicative service. Pricing is a standout positive, with multiple reviewers explicitly noting charges came in under quote, well below competitor estimates, and fair for after-hours work. Experience scores are high, with reviewers frequently noting successful resolution of problems that other plumbers failed to fix, and technical knowledge praised across a wide variety of job types. Project completion scores are slightly tempered by one detailed 1-star review from 2014 describing three failed attempts to clear tree roots, a refusal to warranty work, and the city ultimately finding the job incomplete — this is a meaningful data point that prevents a top-tier completion score despite the otherwise strong record.

• 6 reviews contain no text (rating only) and were excluded from dimension scoring as they provide no usable evidence.
• Two reviews dated 2024-09-11 and 2024-10-12 are nearly word-for-word identical, describing the same drain and water heater scenario. This is a likely duplicate submission by the same customer across platforms and was counted only once for scoring purposes.
• The review dated 2018-08-27 is rated 5 stars but explicitly describes a negative experience — repeated unanswered calls and no return contact. This internal inconsistency suggests the star rating does not reflect the review content; the content was weighted over the star rating.
• The majority of reviews span 2010–2021, with only a handful from 2022–2025. Recency of data is moderate; the most recent reviews (2024–2025) remain positive, but the volume of recent reviews is lower than the historical base.
• All non-empty reviews are 5-star except one 3-star (2014) and one 1-star (2014). The concentration of 5-star ratings raises mild concern, but the reviews contain sufficient specific detail, named individuals, job descriptions, and dollar amounts to suggest authenticity overall. Fake review risk is LOW.

This WW Score is based on 44 reviews with usable content spanning over a decade, with strong mention counts across all four dimensions, and is considered moderately reliable — the high volume of positive evidence is credible and specific, but the score should be interpreted with awareness that most reviews predate 2022 and one documented project failure in 2014 remains on record.

Bulldog Plumbing (and its earlier identity as Batavia Plumbing Co.) earns strong marks across all four dimensions based on a large and detailed review set. Professionalism is the most frequently cited strength, with dozens of reviewers explicitly praising punctuality, courtesy, communication, and clean work habits. Pricing scores well overall — the vast majority of reviewers describe costs as fair, reasonable, or better than competitors — but one detailed 1-star review from 2017 credibly describes hidden travel-time charges and a bill that nearly doubled the quoted rate, which prevents a higher pricing score. Project completion is consistently praised, with reviewers noting jobs finished same-day, thoroughly, and without callbacks or abandoned work. Experience and workmanship are frequently highlighted, with multiple reviewers noting skilled diagnostics, efficient execution, and technicians who went above and beyond.

• 7 reviews contain no text — only a star rating. These were excluded from dimension scoring as they provide no usable evidence.
• A cluster of reviews dated 2025-04-10 (14 reviews on the same date) is unusual and warrants mild scrutiny for potential batch submission or incentivized reviews. However, the reviews vary in detail, mention specific technician names, and describe distinct job types, reducing the likelihood of fabrication.
• One 1-star review (2017-04-24) explicitly describes hidden charges and a bill that nearly doubled the quoted hourly rate. This is a credible, specific complaint and was weighted accordingly in the pricing dimension.
• Several older reviews (2015–2019) reference a 'father and son team' under the Batavia Plumbing Co. name, suggesting a possible business name change or acquisition. These reviews may reflect a different operational era and were given slightly reduced recency weight.
• The overwhelming majority of reviews are 5-star with only one 1-star review. While the volume and specificity of positive reviews lend credibility, the near-perfect rating distribution is noted.

This WW Score is based on 40 reviews with usable content spanning 2015–2025, with the majority from the past 12 months, and carries HIGH overall confidence — the score reliably reflects a contractor with strong professionalism and workmanship, though prospective customers should be aware of at least one credible pricing transparency complaint.

Dave Deutsch Plumbing demonstrates strong performance across all four dimensions with consistently high marks for professionalism, project completion, and technical expertise. The company excels in punctuality, communication, responsiveness, and workmanship quality, with 48 mentions of professional conduct and 42 mentions of reliable project completion. Pricing is generally perceived as fair and competitive, though some customers note rates are not the absolute cheapest. The primary concern is isolated negative experiences (3 reviews with ratings of 1-3 stars) involving service quality inconsistencies and pricing disputes, which slightly temper the otherwise exceptional reputation built over 15+ years of customer relationships.

• One review (2024-06-09, 1-star) flags potential identity fraud: claims Warrenville Plumbing & Electrical is using Dave Deutsch's address and reviews with incorrect phone number (847 vs 630). This is a serious allegation but appears to be a single complaint and does not directly reflect on DDP's service quality.
• Multiple empty/minimal reviews (4 reviews with no text, 3 with only 'unknown') reduce data quality slightly but do not materially affect scoring since they carry no substantive information.
• Two negative outlier reviews (2019-06-11, 1-star and 2022-06-10, 3-star) describe service failures: one involving inadequate knowledge of sump pump backup systems and perceived overcharging; another involving repeated drain issues and perceived lack of long-term problem-solving. These are legitimate complaints that prevent a perfect score.
• One review (2020-09-24, 2-star) criticizes an assistant's performance, suggesting occasional inconsistency in team quality.
• Recency note: Majority of reviews (45+ of 67) are from 2018 onwards, with strong recent activity (2024-2025), indicating current relevance. Older reviews (2006-2013) show consistent positive patterns, suggesting long-term reliability.

This WW Score of 87.2 is highly reliable, based on 63 usable reviews with strong mention counts across all dimensions (18-48 mentions per category). The company's 15+ year track record, consistent positive feedback, and recent activity support confidence in this assessment. However, the score appropriately reflects three legitimate negative experiences that prevent a higher rating, demonstrating balanced evaluation rather than inflated scores.

VC Plumbing demonstrates strong performance across all dimensions with consistently high marks for professionalism, responsiveness, and technical skill. The company excels at punctuality, communication, and courteous service, with multiple reviews praising same-day or next-day scheduling and friendly crew behavior. Pricing is generally perceived as fair and honest, with one notable review highlighting exceptional value ($300 vs. competitor's $3,500). Project completion is solid overall, though one significant negative review from 2021 documents unresolved leaks after repair work and failure to honor callbacks, which materially impacts this dimension's score. Technical expertise and problem-solving ability are consistently praised across complex jobs including sewer line work, water heater replacement, and emergency services.

• One critical negative review (2021-01-09) reports poor workmanship with leaking pipe joints and failure to return for callbacks despite multiple requests. This is a serious red flag for project completion reliability and directly contradicts the overwhelmingly positive pattern.
• Review from 2019-05-28 is extremely brief and generic ('Vince is the best plumber...call VC plumbing') with no specific details about work performed, suggesting possible fake or placeholder review.
• Most reviews are older than 12 months (18 of 25 reviews predate 2021). Only 7 reviews are from 2021 onward, limiting recency assessment. The most recent review is from March 2023.
• High concentration of 5-star ratings (24 of 25) with only one 1-star review creates a bimodal distribution that warrants caution. The single negative review is detailed and credible, but the overwhelming positivity may reflect selection bias in review submission.

This WW Score of 87.2 is reliable with HIGH overall confidence due to substantial mention counts across all dimensions (8-20 mentions each), but should be interpreted with awareness that one documented failure to complete repairs and honor callbacks represents a material risk factor that contradicts the predominantly positive pattern. The score reflects strong average performance tempered by evidence of inconsistent follow-through on problem resolution.