Buchner Heating & Air Conditioning

Buchner Heating, Air and Plumbing earns strong marks across all four dimensions, driven by a large volume of detailed, specific reviews spanning multiple years. Professionalism is the most frequently cited strength, with dozens of reviewers praising punctuality, courteous technicians, clear communication, and respectful treatment of homes. Project completion scores are similarly high, with numerou... Read more

Buchner Heating, Air and Plumbing earns strong marks across all four dimensions, driven by a large volume of detailed, specific reviews spanning multiple years. Professionalism is the most frequently cited strength, with dozens of reviewers praising punctuality, courteous technicians, clear communication, and respectful treatment of homes. Project completion scores are similarly high, with numerous accounts of jobs finished on time or ahead of schedule, callbacks honored, and thorough post-job explanations. Experience scores are bolstered by technically detailed reviews describing complex boiler installations, HVAC system replacements, and skilled diagnostics. Pricing is the weakest dimension: while many reviewers call costs reasonable or fair, two notable reviews raise concerns about inflated parts markups and a $99 diagnostic fee charged despite the customer pre-diagnosing the issue, and one review from 2018 documents a $300+ charge for a part available online for under $50, preventing a higher score. Read less