RSP Plumbing and Drain Cleaning

The review set is extremely small (3 reviews) and deeply divided: one positive review from December 2021 praising punctuality and helpfulness on a volunteer job, versus two highly critical 1-star reviews from April 2021 describing dangerous gas leaks, a broken water heater, dry-fired heating elements, and a complete refusal to accept responsibility. The two negative reviews are highly specific, co... Read more

The review set is extremely small (3 reviews) and deeply divided: one positive review from December 2021 praising punctuality and helpfulness on a volunteer job, versus two highly critical 1-star reviews from April 2021 describing dangerous gas leaks, a broken water heater, dry-fired heating elements, and a complete refusal to accept responsibility. The two negative reviews are highly specific, corroborate each other closely, and describe serious safety failures and financial harm to customers. Professionalism scores are dragged down significantly by the contractor's reported refusal to take responsibility and dismissive communication. Project completion scores are very low given that multiple jobs were left in worse condition than found, requiring third-party contractors to remediate. Experience scores reflect documented technical failures including improper gas fittings and dry-firing a water heater, which are fundamental errors. Pricing appears deceptively low upfront but resulted in significantly higher total costs for affected customers. Read less