Overall Plumbing

Overall Plumbing has a strong base of positive reviews spanning over a decade, with consistent praise for punctuality, friendly technicians, transparent communication, and competitive pricing. Multiple named technicians (Nick, Lenny, Isiah, Ben, Jeff, Scott) received specific commendations for skill and professionalism, lending credibility to the positive feedback. However, two serious negative re... Read more

Overall Plumbing has a strong base of positive reviews spanning over a decade, with consistent praise for punctuality, friendly technicians, transparent communication, and competitive pricing. Multiple named technicians (Nick, Lenny, Isiah, Ben, Jeff, Scott) received specific commendations for skill and professionalism, lending credibility to the positive feedback. However, two serious negative reviews significantly weigh down the scores: a detailed 1-star account from 2024 describing a botched pipe repair, a failure to respond urgently to a repeat emergency, and a corporate ownership structure allegedly designed to avoid liability; and a 2021 1-star review citing the owner as rude and refusing to stand behind their work. A third 1-star review from 2023 describes a no-show and subsequent threats after a review was left, which is a serious professionalism red flag. These negative incidents, particularly the 2024 and 2023 reviews which are the most recent, meaningfully reduce confidence in current service quality. Read less