Mr. Rooter Plumbing of Middle Georgia

Mr. Rooter of Middle Georgia receives consistently positive marks for professionalism, with many reviewers praising courteous, punctual, and communicative technicians by name (Wade, Adam, Cal, Crissy, Cole, Dalton, Brett, Jason). However, pricing is the single most damaging dimension in this dataset — a large number of reviewers across multiple years explicitly describe being significantly overc... Read more

Mr. Rooter of Middle Georgia receives consistently positive marks for professionalism, with many reviewers praising courteous, punctual, and communicative technicians by name (Wade, Adam, Cal, Crissy, Cole, Dalton, Brett, Jason). However, pricing is the single most damaging dimension in this dataset — a large number of reviewers across multiple years explicitly describe being significantly overcharged, receiving inflated quotes compared to competitors, or feeling upsold on unnecessary work, driving the pricing score sharply downward. Project completion is generally positive, with most jobs described as finished, though there are notable failures including one major sewer line job that had to be entirely redone, a pipe left uncapped, and a case where a required shut-off valve was never installed. Experience scores moderately well, with many reviewers noting knowledgeable and skilled technicians, but offset by instances of incorrect installations, ineffective repairs, and at least one allegation of recommending $4,000 in completely unnecessary work. The breadth of the review set spanning over a decade gives this score reasonable reliability, though the pricing concerns are persistent across all time periods. Read less