Big Dog Plumbing

The review set reveals a split picture between two apparent plumbers operating under or associated with this business — Gary and Eric — with meaningfully different feedback profiles. Professionalism is the most-mentioned dimension and is dragged down significantly by two serious negative reviews: one describing Eric as a no-show who ignored calls during an emergency, and another describing Gar... Read more

The review set reveals a split picture between two apparent plumbers operating under or associated with this business — Gary and Eric — with meaningfully different feedback profiles. Professionalism is the most-mentioned dimension and is dragged down significantly by two serious negative reviews: one describing Eric as a no-show who ignored calls during an emergency, and another describing Gary's billing as opaque and unresponsive, with the customer ultimately refusing to rehire him. Pricing feedback is mixed, with several reviews calling the service affordable but one explicitly noting it was 'a bit expensive,' yielding a moderate score. Project completion is similarly mixed — most jobs described were finished, but one customer was left without service entirely after a no-show, and another declined to have Gary return for finish work due to trust issues. Experience scores moderately well, with several reviews praising quality workmanship, though one noted misaligned shower valves as a lasting defect. The overall picture is of an inconsistent operation with genuine capability but notable reliability and communication failures. Read less