Big Dawg Plumbing

The majority of reviews speak highly of professionalism, punctuality, responsiveness, and friendly attitudes from named technicians including Brad, Kenneth, Derwin, Mike, and others, which drives the professionalism score upward. Pricing is generally praised as fair and reasonable, with one reviewer specifically shocked at how affordable the work was and several others calling it reasonably priced... Read more

The majority of reviews speak highly of professionalism, punctuality, responsiveness, and friendly attitudes from named technicians including Brad, Kenneth, Derwin, Mike, and others, which drives the professionalism score upward. Pricing is generally praised as fair and reasonable, with one reviewer specifically shocked at how affordable the work was and several others calling it reasonably priced, though one reviewer flagged an aggressive payment threat text within 24 hours of invoicing and another noted an upsell attempt, tempering the pricing score. Project completion is the most penalized dimension due to three notable negative reviews: one describing a no-show on the first day of a contracted job with no communication, one describing a months-long delay and failure to complete work requiring a refund, and one describing a catastrophic custom home plumbing failure with multiple unresolved issues. Experience scores well overall, with many reviewers praising technical knowledge, problem-solving, and quality of workmanship, but the severe negative review describing incorrect main plumbing installation on a custom home significantly tempers this dimension. The volume of blank-text 5-star reviews is a concern and reduces overall confidence in the aggregate rating picture. Read less