Alpha & Omega Plumbing

Alpha Omega Plumbing and Septic has a large and mixed review base spanning multiple years and what appears to be at least two distinct service areas and possibly two different business entities operating under the same or similar name — one focused on septic/plumbing in the high desert/Southern California area and one focused on water heater warranty work in the San Jose/Bay Area (associated wit... Read more

Alpha Omega Plumbing and Septic has a large and mixed review base spanning multiple years and what appears to be at least two distinct service areas and possibly two different business entities operating under the same or similar name — one focused on septic/plumbing in the high desert/Southern California area and one focused on water heater warranty work in the San Jose/Bay Area (associated with 'Frank'). Professionalism scores are dragged down significantly by a recurring and serious pattern of unanswered calls, no-shows, and poor communication, particularly in the Frank/Bay Area reviews, with at least 8 reviews explicitly citing failure to return calls or missed appointments. Pricing feedback is mixed — several reviews praise competitive or fair pricing, while others cite overpricing or surprise charges, resulting in a below-average score. Project completion is moderate; many jobs were completed well and quickly, but there are credible accounts of incomplete work, incorrect diagnoses, and one instance of damage caused during service. Experience scores are similarly mixed — many reviewers praised technical knowledge and skill, but several credible negative reviews describe misdiagnosis, incorrect installations, and a failure to identify basic issues. Read less