Find Nearby Plumbers In Honolulu, Hawaii

Blessed Plumbing receives consistently positive feedback across most dimensions, with multiple reviewers praising professionalism, friendliness, and technical competence. However, a notable 2-star review directly contradicts the positive pricing narrative — a job quoted at $400–$500 reportedly ballooned to $850, and the owner allegedly became rude and hung up when questioned, which meaningfully drags down both the professionalism and pricing scores. The pricing dimension in particular is mixed: several reviewers call rates fair and reasonable, but the one detailed negative account describes a significant overrun with no itemization offered, which is a serious concern. Project completion scores are stronger, with multiple reviewers describing thorough, timely, and complete work. The experience dimension is supported by solid evidence, including one detailed review where the owner proactively diagnosed an unrelated issue, demonstrating genuine technical knowledge.

• One review (2-star, dated 2022-01-09) describes a significant pricing discrepancy — quote of $400–$500 vs. final charges of $850 — and reports the owner became rude and hung up when asked to itemize. This is a credible, specific negative account and has been weighted accordingly.
• Several positive reviews are brief and generic (e.g., 'Professional, great value, prompt') with no specific details, which limits their evidentiary value. These were counted for mention purposes but scored conservatively.
• Review recency concern: Only 2 of 7 reviews are from 2023 or later. The majority of reviews are from 2019–2022, meaning recent performance data is thin. The most recent review (2024) is a single generic 5-star with no detail.
• No fake review pattern detected, but the mix of very short generic positives alongside one detailed negative warrants conservative scoring rather than assuming the positives fully represent current service quality.

This WW Score carries moderate reliability — the review base is small (7 reviews), spans several years with limited recent data, and contains one credible, specific negative account that meaningfully offsets the otherwise positive trend; prospective customers should seek additional recent references before hiring.

Sidney Reyes demonstrates strong professionalism (emergency responsiveness, punctuality, courteous demeanor) and technical expertise (proactive problem-solving, comprehensive knowledge) across two positive reviews. However, a significant 1-star review from 2019 raises serious concerns about billing practices, alleging overbilling by 14 hours ($1,680) and charging for time not spent on-site. The pricing dimension is heavily penalized by this explicit allegation of dishonest billing. All three reviews are older than 12 months, limiting recency confidence. The WW Score reflects strong technical and interpersonal performance offset by credible pricing integrity concerns.

• RECENCY ISSUE: All three reviews are from 2019–2022; no recent data from past 12 months available.
• BILLING INTEGRITY CONCERN: One detailed 1-star review (2019) alleges systematic overbilling, inflated hours, and charging for non-work time. This is a serious allegation with specific dollar amounts ($1,680 overcharge on $30,000 project) and is not generic complaint.
• SAMPLE SIZE: Only 3 reviews total; confidence in overall score is inherently limited.
• BUSINESS RELATIONSHIP BREAKDOWN: Reviewer states company will no longer work for them after disputing hours, suggesting unresolved conflict.

This WW Score should be treated with caution due to small sample size (3 reviews), age of data (all pre-2023), and a credible allegation of billing misconduct that directly contradicts the positive reviews. The score reflects a split picture: strong technical and interpersonal skills versus serious pricing/integrity concerns. Additional recent reviews are needed to establish current reliability.

This contractor operates two distinct business entities (Shoreline Plumbing and Hawaii Kai Plumbing) with dramatically different performance profiles. Shoreline Plumbing demonstrates exceptional consistency with 40 recent 5-star reviews (2025) showing strong professionalism, timely service, and skilled workmanship. However, Hawaii Kai Plumbing exhibits severe reliability issues with 18 negative reviews spanning 2011-2023 documenting no-shows, missed appointments, poor phone communication, and customer service failures, offset by 20 positive reviews praising technical competence and fair pricing. The blended WW Score of 72.8 reflects this polarization: strong experience and project completion when work occurs, but professionalism severely compromised by appointment failures and communication breakdowns, particularly at Hawaii Kai. Pricing is generally fair but marked-up parts have generated complaints.

• CRITICAL: Two distinct business entities with opposite performance patterns. Shoreline Plumbing (2025 reviews) shows 40 consecutive 5-star ratings with no negative feedback—unusually perfect. Hawaii Kai Plumbing (2011-2023) shows chronic no-show and communication failures.
• FAKE REVIEW RISK (Shoreline): 40 reviews from June 2025 with nearly identical praise patterns ('professional,' 'friendly,' 'efficient,' 'knowledgeable') and all 5-star ratings with minimal specificity. Multiple empty reviews (no text, 5-star rating). Suggests possible review manipulation or bot activity.
• RECENCY BIAS: Shoreline reviews are all from April-June 2025 (last 3 months). Hawaii Kai reviews span 2011-2023 with most negative reviews from 2014-2019. Recent Hawaii Kai data is sparse.
• SYSTEMIC PROFESSIONALISM FAILURES (Hawaii Kai): 18 documented instances of no-shows, missed appointments, failure to call/notify, and rude phone staff. Pattern is consistent across multiple years and customers.
• PHONE STAFF ISSUES: Multiple reviews (2014-2020) cite rude, dismissive, or harassing behavior from female receptionist (possibly 'Noemi'). This is a recurring complaint affecting company reputation.
• PARTS MARKUP COMPLAINT: One detailed 2019 review documents 5x markup on parts (fill valve $50 vs. $10 wholesale; bolts $15 vs. $3 retail), suggesting pricing opacity.
• QUALITY INCONSISTENCY: One 2025 Shoreline review (4-star) notes technician could not complete job due to stuck screws. One 2023 review reports faucet failure post-repair.
• CONFIDENCE LIMITATION: Shoreline's perfect 5-star pattern and Shoreline vs. Hawaii Kai split make overall score unreliable. If Shoreline reviews are inflated, true score is significantly lower.

This WW Score should be treated with LOW TRUST due to apparent review manipulation on Shoreline Plumbing (40 identical 5-star reviews in 3 months) and the existence of two separate business entities with opposite track records. If evaluating Shoreline Plumbing alone, score would be ~88 (HIGH confidence). If evaluating Hawaii Kai Plumbing alone, score would be ~58 (MODERATE confidence). The blended 72.8 is mathematically valid but masks a bifurcated business reality and does not reliably predict future performance without knowing which entity will service your job.

Delta Plumbing demonstrates strong technical expertise and workmanship, with many customers praising knowledgeable service and efficient problem-solving. However, professionalism is inconsistent—while most interactions are positive, several reviews document poor communication (missed callbacks, no-shows), rudeness, and unprofessional behavior. Project completion shows significant concerns, with multiple reports of incomplete work, follow-up failures, and damage caused during service. Pricing is generally fair, though one customer reported a dramatic quote-to-bill discrepancy ($200 quoted vs. $700 charged). The company's performance has been uneven over its long history, with older reviews (2011–2015) more consistently positive than recent ones.

• RECENCY CONCERN: Most positive reviews are 8+ years old (2011–2015). Recent reviews (2018–2024) show more negative patterns including communication failures and incomplete work.
• CALLBACK FAILURES: Multiple reviews (2018, 2010, 2009) explicitly mention unanswered voicemails and no-shows, suggesting systemic communication issues.
• SERIOUS INCIDENT: 2011 review documents alleged threatening behavior, unsafe work practices, and significant property damage during a bathroom remodel, with BBB complaint history noted.
• QUALITY INCONSISTENCY: One 2016 review reports major quote-to-bill discrepancy ($200→$700) and aggressive upselling tactics, contradicting claims of honest pricing.
• FOLLOW-UP FAILURES: Multiple reviews (2010, 2009) report promised callbacks and estimates that never materialized.
• INCOMPLETE WORK: 2010 review documents water heater damage caused during service with no timely follow-up repair.
• LICENSING QUESTION: 2011 review raises concern about unlicensed remodeling work; 2012 review claims plumber is unlicensed.
• MINIMAL DETAIL REVIEWS: Two reviews contain only punctuation marks or 'unknown' text, reducing data quality.

This score should be treated with caution. While the company demonstrates genuine technical competence, the pattern of communication failures, incomplete follow-ups, and serious incidents in documented reviews—combined with a significant age skew toward older positive reviews—suggests current performance may be lower than the overall score indicates. The MODERATE confidence reflects conflicting evidence: strong workmanship claims versus documented professionalism and completion failures.

Tim's plumbing business demonstrates strong responsiveness and fair pricing, with 25 of 30 reviews praising quick response times and reasonable rates. However, the WW Score is significantly depressed by serious project completion failures: 4 reviews document incomplete work, ghosting after callbacks, and failure to honor warranty promises. Licensing concerns appear in 3 reviews alleging unlicensed operation and DCCA complaints. While professionalism and pricing are genuinely strong across most reviews, the pattern of incomplete repairs and customer abandonment on critical jobs creates substantial reliability risk.

• CRITICAL: Three reviews (dated 2023-09-04, 2022-03-31, 2022-03-14) allege unlicensed plumbing activity, DCCA complaints, and no-show appointments with no contact. These are serious regulatory and professional conduct issues.
• PROJECT COMPLETION RISK: Two detailed negative reviews (2022-09-12, 2023-09-04) document incomplete repairs, broken promises to replace fixtures, and ghosting after initial callbacks. The 2022-09-12 review shows the contractor failed to honor his own 30-day warranty policy.
• POLARIZED REVIEW PATTERN: 25 five-star reviews vs. 4 one-star reviews with no middle ratings. The positive reviews are largely generic praise for speed and price; negative reviews contain specific, detailed complaints about work quality and follow-through.
• RECENCY CONCERN: Most reviews cluster in 2022-2023. The most recent negative review (2023-09-04) is very recent and documents the same licensing and attitude issues as older complaints, suggesting ongoing problems.
• POTENTIAL FAKE REVIEW SIGNAL: Multiple positive reviews use nearly identical phrasing ('quick response,' 'reasonable price,' 'highly recommend') with minimal specific detail about actual work performed. However, some positive reviews do contain specific technical details (e.g., PVC pipe repair, pop-up fixture work), which mitigates this concern somewhat.

This score should be treated with caution. While the numerical WW Score of 72.8 reflects strong professionalism and pricing, the presence of credible allegations regarding unlicensed operation, documented project completion failures, and customer ghosting on warranty callbacks represents material risk that is not fully captured in the score. The contractor appears capable of quick, affordable work on straightforward jobs but has demonstrated serious follow-through problems on complex repairs and legal compliance issues. Recommend independent verification of licensing status before engagement.

J Mac Plumbing demonstrates strong professionalism with consistent praise for punctuality, friendliness, and responsiveness across multiple reviews. However, project completion is a significant concern—while most jobs were completed successfully, one detailed 2012 review describes a serious failure where the plumber was unable to complete a faucet replacement despite multiple scheduled visits, forcing the customer to hire another plumber. Pricing feedback is limited but positive where mentioned. The company shows solid technical skill, though the completion issue suggests inconsistency in follow-through on complex jobs.

• RECENCY CONCERN: All reviews are from 2011–2015 (9–13 years old). No recent reviews available to assess current service quality or whether issues have been resolved.
• PROJECT COMPLETION RED FLAG: One detailed 2012 review (rating 2.0) describes a significant failure—a plumber unable to complete a faucet/angle stop replacement despite multiple scheduled visits over weeks, forcing the customer to hire a competitor. This is a serious completion and follow-through issue.
• GENERIC REVIEW: First review contains only 'unknown' text with no substantive detail—excluded from scoring but counted in total.
• LIMITED PRICING DATA: Only 2 reviews mention pricing; both are positive but provide no specific details about cost competitiveness or transparency.

This score should be treated with caution due to age of reviews (all 9+ years old) and a documented project completion failure that contradicts the otherwise positive ratings. The MODERATE overall confidence reflects the small sample size and the tension between strong professionalism scores and a serious completion issue. Current service quality cannot be reliably assessed from this data.