Olin Plumbing

Olin Plumbing receives strong praise for professionalism and technical competence from the majority of reviewers, with many technicians — particularly Jesus, Anthony, David, and Ezequiel — singled out by name for courteous, knowledgeable, and thorough service. Project completion scores are solid overall, with most jobs described as fully resolved, though a meaningful cluster of negative review... Read more

Olin Plumbing receives strong praise for professionalism and technical competence from the majority of reviewers, with many technicians — particularly Jesus, Anthony, David, and Ezequiel — singled out by name for courteous, knowledgeable, and thorough service. Project completion scores are solid overall, with most jobs described as fully resolved, though a meaningful cluster of negative reviews describes incomplete work, damage caused during service, and failure to follow through on quotes or callbacks. Pricing is the weakest dimension: multiple reviewers across different years explicitly describe charges as excessive, non-transparent, or outright unethical, including a $685 diagnostic fee that led to further damage, $400 for a 30-minute valve replacement, and $500 for a drain snaking. Professionalism is dragged down by a notable minority of reviews describing rude technicians, intimidating payment collection behavior, failure to honor guarantees outside business hours, and poor communication — these are serious concerns that prevent a higher score despite the volume of positive feedback. Read less