Matt’s Plumbing Services

Matt's Plumbing shows significant inconsistency across reviews, with strong technical expertise and professionalism from individual technicians (particularly Jake, CJ, Daniel, and Matt) offset by serious communication failures, scheduling problems, and pricing disputes. While many customers praise workmanship quality and problem-solving ability, numerous reviews document missed appointments, ignor... Read more

Matt's Plumbing shows significant inconsistency across reviews, with strong technical expertise and professionalism from individual technicians (particularly Jake, CJ, Daniel, and Matt) offset by serious communication failures, scheduling problems, and pricing disputes. While many customers praise workmanship quality and problem-solving ability, numerous reviews document missed appointments, ignored callbacks, and poor office responsiveness. Pricing complaints are substantial, with customers reporting charges 2-3x market rates and feeling overcharged. The company performs better on direct service delivery but struggles with administrative follow-through and customer service protocols. Read less