Ken Leonard Plumbing

Ken Leonard Plumbing shows strong technical expertise and generally fair pricing, but professionalism and project completion are significantly undermined by serious service failures. While many recent reviews (2022-2025) praise responsiveness, friendliness, and honest workmanship, a consistent pattern of communication breakdowns, missed appointments, and incomplete work appears throughout the data... Read more

Ken Leonard Plumbing shows strong technical expertise and generally fair pricing, but professionalism and project completion are significantly undermined by serious service failures. While many recent reviews (2022-2025) praise responsiveness, friendliness, and honest workmanship, a consistent pattern of communication breakdowns, missed appointments, and incomplete work appears throughout the dataset. Notable failures include non-responsive callbacks, missed emergency appointments, incomplete ceiling repairs on a $3,000 job, and poor workmanship on a master bath renovation. These issues span multiple years and appear credible rather than isolated incidents. Read less