Home Team Plumbing

Home Team Plumbing shows strong professionalism with responsive communication and courteous technicians (JT, Jordan, Theron, Nick, Elijah all specifically praised), earning a 76 professionalism score. However, pricing is a critical weakness, with multiple customers citing excessive charges, deceptive estimates, and poor value (42 score). Project completion is mixed—while many jobs are finished o... Read more

Home Team Plumbing shows strong professionalism with responsive communication and courteous technicians (JT, Jordan, Theron, Nick, Elijah all specifically praised), earning a 76 professionalism score. However, pricing is a critical weakness, with multiple customers citing excessive charges, deceptive estimates, and poor value (42 score). Project completion is mixed—while many jobs are finished on time and to satisfaction, several reviews document incomplete work, damage to property, and follow-up failures. Experience is moderate; technicians demonstrate competence in routine work but the company has documented instances of misdiagnosis (cast iron vs. ABS pipe confusion), property damage during jobs, and overcharging for simple repairs. The WW Score of 68.2 reflects a company with good customer-facing skills undermined by pricing practices and inconsistent technical execution. Read less