Case Plumbing & Sewer

This contractor's review set is small (7 reviews) and spans several years, with the most recent reviews dating to 2021 and the majority being older than 3 years. Professionalism is the most-discussed dimension and is deeply mixed: positive reviews praise specific technicians like Josh and Miguel for being polite, clean, and professional, while negative reviews describe no-shows, broken appointment... Read more

This contractor's review set is small (7 reviews) and spans several years, with the most recent reviews dating to 2021 and the majority being older than 3 years. Professionalism is the most-discussed dimension and is deeply mixed: positive reviews praise specific technicians like Josh and Miguel for being polite, clean, and professional, while negative reviews describe no-shows, broken appointments, an unprofessional plumber who left messes and complained throughout the job, and persistent communication failures. Pricing is similarly polarized — one reviewer found hourly rates cheaper than flat-rate competitors, another praised fair pricing, but two reviews describe serious billing disputes including charges 2.5x the quoted amount, undisclosed diagnostic fees, and hidden charges. Project completion is a significant concern, with multiple reviews citing incomplete work, a forgotten appointment, a missed Wednesday visit, and a drain that was not cleared and then re-clogged within months. Experience scores slightly higher due to a few positive mentions of skilled, knowledgeable technicians, but is undermined by at least two instances of substandard workmanship. Read less