Brandon Plumbing Services

Brandon Plumbing shows a deeply mixed record across all four dimensions. Professionalism scores moderately due to strong positive mentions of responsiveness, communication, and courtesy from Tim and field technicians, but is significantly dragged down by multiple credible complaints of rudeness, hanging up on customers, and dismissive behavior. Pricing is the weakest dimension, with four separate ... Read more

Brandon Plumbing shows a deeply mixed record across all four dimensions. Professionalism scores moderately due to strong positive mentions of responsiveness, communication, and courtesy from Tim and field technicians, but is significantly dragged down by multiple credible complaints of rudeness, hanging up on customers, and dismissive behavior. Pricing is the weakest dimension, with four separate reviews explicitly alleging price gouging, inflated quotes targeting vulnerable customers (including a senior citizen), and failure to provide receipts — these are serious and specific complaints that outweigh the handful of reviews calling prices reasonable. Project completion is similarly split: several reviews praise fast, same-day resolution of emergencies, but one review describes outright incomplete and defective work on a bathtub install that required a full redo by another company, and another ongoing complaint references unresolved fallout. Experience scores modestly positive overall, with multiple reviews praising skilled and knowledgeable technicians, but the bathtub installation failure and the misdiagnosed sewer job by a field tech undercut confidence in consistent workmanship quality. Read less