R&G Plumbing Services

RG Plumbing, led by Randy Gibbs, earns strong marks across all four dimensions based on a large volume of reviews spanning over a decade. Professionalism is the most consistently praised attribute, with dozens of reviewers explicitly citing punctuality, responsiveness, courtesy, and clear communication. Pricing is generally viewed as fair and transparent, with a few reviewers noting competitive ra... Read more

RG Plumbing, led by Randy Gibbs, earns strong marks across all four dimensions based on a large volume of reviews spanning over a decade. Professionalism is the most consistently praised attribute, with dozens of reviewers explicitly citing punctuality, responsiveness, courtesy, and clear communication. Pricing is generally viewed as fair and transparent, with a few reviewers noting competitive rates and one instance of coming in under estimate, though one reviewer felt the final price matched competitors despite advertising suggesting otherwise. Project completion is solid overall, but is modestly penalized by a handful of notable issues: one reviewer reported a repair resurfaced and was not fully fixed, one noted a warranty/callback dispute, and one early appointment was forgotten entirely. Experience scores well, with multiple reviewers praising Randy's diagnostic skill, ability to work with old-house plumbing, and willingness to explain problems in detail, though the messy cleanup complaints in two reviews slightly temper the workmanship score. Read less