Real Plumbers

This contractor has a large and genuinely mixed review base spanning over a decade. The majority of recent reviews (2022–2025) are strongly positive, praising responsiveness, punctuality, friendly technicians, and solid workmanship across a wide range of plumbing and HVAC jobs. However, a significant minority of reviews — particularly from 2012–2021 — describe serious concerns including ba... Read more

This contractor has a large and genuinely mixed review base spanning over a decade. The majority of recent reviews (2022–2025) are strongly positive, praising responsiveness, punctuality, friendly technicians, and solid workmanship across a wide range of plumbing and HVAC jobs. However, a significant minority of reviews — particularly from 2012–2021 — describe serious concerns including bait-and-switch pricing, abandoned or incomplete work, no-shows, unskilled technicians, and failure to honor callbacks, which meaningfully drag down all four dimension scores. Pricing is the weakest dimension, with multiple credible complaints about overcharging, undisclosed fees, and quotes that escalated mid-job. Project completion scores moderately well in recent years but is undermined by historical patterns of repeat visits failing to resolve issues and work left unfinished. The overall picture is of a company that has improved over time but carries a legacy of serious service failures that cannot be ignored. Read less