PRO-LINE Piping & Heating

Only two reviews exist, making any scoring highly unreliable. The negative review (2024) describes a serious failure: the technician arrived without proper tools, left the job incomplete, charged a service fee without resolving the issue, and then broke a commitment to return — a significant professionalism and project completion failure. The positive review (2021) praises responsiveness, afford... Read more

Only two reviews exist, making any scoring highly unreliable. The negative review (2024) describes a serious failure: the technician arrived without proper tools, left the job incomplete, charged a service fee without resolving the issue, and then broke a commitment to return — a significant professionalism and project completion failure. The positive review (2021) praises responsiveness, affordability, and informative communication for a clogged toilet job. The two reviews are in direct conflict across all dimensions, and the negative review is more recent, which per recency rules carries greater weight. Scores are pulled down substantially due to the severity of the 2024 complaint and the small sample size. Read less